Xbox One S Warranty support

Hi Guys,

Before a couple of days, I have sent my Xbox to Microsoft to repair an scratchy fan. At monday I´ve got a message, that the repairing was nearly finished, and my Xbox will be sended to me at the next time. But at the same time the serial Number of my Console
in the online Repair status switched to a new one. But the problem is I can´t see anything now, where my Xbox is. There is no more Status or everything other. I only see my new Xbox and nothing about a repair assignment.

I hope some of you can tell me what´s going on. And excuse me for my bad English, I am from Germany.

Regards



:)

 

Xbox One doesn't respond

xbox one or xbox one S. How long do you have it? Still under warranty?

 

2 year warranty fraudulent

An xbox 360 s comes with a one year warranty starting on the date of purchase. Its possible to purchase extended warranties from either microsoft or the place of purchase. To have purchased one from microsoft, you would have had to have already registered
your console and paid around 50$. This link might provide more insight into the warranty and its policies.

support.xbox.com/.../xbox-360-s-new-warranty

 

9 times out of 10 they replace your console with a refurb,they don't fix it,which is why the serial number changed.

In my experience they are less than reliable when it comes to updating your repair status online but from what you've said it sounds like your console is ready to be shipped back to you.

They tend to ship them back on a Wednesday here in Europe.