Xbox One S warranty issue

I have a similar problem with an Xbox One S, the unit is in warranty and has been sent to Microsoft, the repair order states they have received the unit and now the status states the order has been cancelled but no explanation. Help ?!

:)

 

Xbox One doesn't respond

xbox one or xbox one S. How long do you have it? Still under warranty?

 

2 year warranty fraudulent

An xbox 360 s comes with a one year warranty starting on the date of purchase. Its possible to purchase extended warranties from either microsoft or the place of purchase. To have purchased one from microsoft, you would have had to have already registered
your console and paid around 50$. This link might provide more insight into the warranty and its policies.

support.xbox.com/.../xbox-360-s-new-warranty

 

Hello!

The best option would be to contact Xbox customer service directly to see if they can give you more information regarding your repair. The best way to reach them is at support.xbox.com then contact us, Select an option such as Xbox One, No Thanks to the virtual
assistant, then select Other. There should be an option for chat or request a call depending on what's currently available in your region.

 

The status page on the repair website tends to glitch and say things that are not true. Just wait for the email with the tracking code when they send it back.

For me it would glitch and say "delivered" when it was not. Other people have this problem as well.

 

Hello graham I would definitely contact us here Contact Us | Xbox Support they can look up the order number and tell you what is going on and if it
was cancelled then they can investigate as to what happened.

Thanks

Brad

Xbox forum team