xbox one s usb ports not working

Make very sure you're in the right USB port if you have an Xbox One without a dedicated Kinect port (like an Xbox One S or Xbox One X)!

The Kinect--even though it has a power adapter--needs consistent voltage in its USB connection too, and only the USB port on the Xbox labeled "Kinect" provides it (that's the port closest to the HDMI I believe.) A POWERED USB hub may work too.

But... plugging the Kinect into one of the other two USB ports--or a non-powered USB hub--will cause problems -- either a warning to plug it in the right port... or intermittent connection issues... or a failure to be detected at all.

Bear in mind, even faster SSD external storage only works for Xbox One and Xbox One X enhanced games. They won't work with Series X|S games. You can store these games on these drives, but you can't play them.

NVME is a waste of money as the USB 3.1 ports maximum bandwidth is 5Gb/s (or 500MB/s).

If you want an SSD for your Xbox One or Xbox One X enhanced games, then your best choice is a SATA SSD connected either via a SATA to USB 3.1 adaptor or an USB 3.1 external drive enclosure.

The Xbox Series S/X has 3 USB ports, just like the Xbox One. From the sound of it, you have the Xbox 360 S. If that is the case, the 2tb drive you own will work, only if the drive is a USB 3.0/3.1 drive. Please note, the only games that will work on the
drive will be 0g Xbox games. Xbox 360 games & Xbox One games. Any series S/X games will have to be stored on the consoles own storage, which includes the consoles external SSD.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

test with another device, another hd or pendrive, a controller, any other device and see if it recognizes it. In case it doesn't work request repair

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:

https://support.xbox.com/en-us/help/hardware-ne....

have you tried another USB port

Tried many different ones on 3 different PC s still the same, it does tell me when i troubleshoot that the xbox controller is and older device and might not work with usb 3.0