Xbox one S update fail

FrankMontrée · Dec 31, 2018

Xbox one S update fails after step 2.

first step - Download, works fine

Second step - Update check, work also fine

Third Stip - Console shuts down and doesn't start up again

Also console back to factory settings does't work. System stop's again at system update step :-(

Any suggestions ?

:)

AquarrzSudnnym

This is more than likely the power brick has failed. Same thing happened to my x360 and the reason I updated to Xbox one X. Time to update to a new console I suggest.

Either the next gen Series S/X models or XBox one S/X.

You won't look back, but will wonder why you didn't update earlier.

ForzaDrift Girl

Hi FrankMontrée,

I think you should contact custumor support then maybe your xbox needs to be fixed because usually it fixes the issue with the offline update

https://support.xbox.com/en-US/contact-us/

FrankMontrée

Hi ForzaDrift Girl,

Thanks for the quick response.

already done that, same result

after step 2 the system shut's down and stays down

ForzaDrift Girl

Hi FrankMontreé,

It seems you need to update your xbox offline here's a link that can help you further

https://support.xbox.com/en-us/xbox-one/console/system-updates-solution

{Parity}

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Hope this helps. Good Luck.

Xbox one S update fail