Xbox one s - UHD BLU-RAY 4K on 4K 30p TV.

Hi,

The lower resolutions that the Series S typically does are for games only. As long as you are using a 4K TV and have the console set to 4K the One will play 4K UHD Blu-rays and 4K video streams in 4k.

"Ultra HD" Blu-Rays will play in 4K. Standard Blu-Rays will play in 1080p.

The Xbox One S will only output to the highest resolution offered by the Blu-Ray disc it plays.

I suppose this design choice was in mind because 4K/UHD-TVs already process and upscale a lower resolution image to "cleanly" use all of the 3840x2160 pixels, so it's not putting unnecessary load on the Xbox One S CPU.

This is the exact same behaviour I find.

I have my Xbox One S set to UHD 4K resolution for my 4K TV and the games and UHD 4K Blu-rays work fine at that resolution but when I pop a DVD or standard Blu-ray disc in, all I get is a postage stamp sized video in the middle of the screen. I am assuming
that the fault lies with the player software and not the Xbox One S hardware.

Very disappointing as it means that I can't use the XBox One S to play all my disc based video content on my 4K TV

Can anyone from Microsoft shed any light as to a potential fix for this ?

Hi there,

let me try to answer your questions.

1 and 2. Yes it can play 4K Blu-ray discs and Yes when set to 4K output it will upscale the content. See this snippet from the support page: "When you set your console resolution to 4K UHD, everything on the console—Home, games, and apps—will display at
4K. 4K content is displayed in its native 4K resolution, and other content (like 1080p content) is upscaled to 4K."

This is the link to the support page with the information:
support.xbox.com/.../4k-on-xbox-one-s

I recently tried watched The Force Awakens on my xbox one s rather than my blu ray player, and i must say, i was absolutely impressed with the blu ray upscale. Although keep in mind that it was connected to an Hdmi port that supported UHD color on a 4k Samsung
Tv

Hello GinjaNinja,

I just wanted to check, with everything connected the same from the Xbox, when you play 1080HD the audio is fine, but when you play 4K UHD you get this "popping sound"? First thing we need to do is to figure out if this is a setup problem, software (UHD
Blu-ray disk, etc.) problem and or a hardware problem. Starting with possible hardware issues we need to "Checking your TV's 4K and
HDR capabilities on Xbox One S" and follow up with "Troubleshooting 4K and HDR on Xbox One S". Note, that high bandwidth HDMI 2.0 cables
are recommended to support HDR10 on UHD 4K TVs. It has been reported that their were some problems with earlier released UHD Blu-ray disk. So, if you can try playing back different sources of 4K UHD (like Netflix) from the Xbox to see if you are still get
the "popping sound". Also, it's worth double checking the 4K UHD TV's setting and "How to configure audio settings on your Xbox One console" to make sure
both are talking to each other correctly. Hope this helps.

SA