Xbox one s turns on and immediately back off.

Hello Nicoli G, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Remember that this is a possible solution, if it doesn't work for you we can try another one.

Note: This is a public forum therefore, I suggest you not share your personal data.

I am very sorry for the problem you are experiencing with the unexpected shutdown of the console, with the intention of being able to help you I did an internal search on Xbox support and they suggested the following steps to resolve the problem and I thought it was good information that you should take into account. account:

If you see a message that your Xbox does not have proper ventilation, or if the console is hot to the touch, follow these steps:

1. Turn off the console.

2. Wait at least an hour.

3. Take the console to a well-ventilated place.

4. Turn on the console.

5. It is important to ensure that the console is in a cool, well-ventilated place. Remove all objects from above, below, or next to the console. For more information, see:

https://support.xbox.com/help/hardware-network/console/position-ventilate-console

If this solution doesn't work, let me know and I will guide you to another alternative method.

Information Source (Credits): https://support.xbox.com/help/hardw...off-unexpectedly#:~:text=Press el botón Xbox% 20%EE%8F%A3,and%20select%20No%20turn off%20automatically.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

When I press the on button:

1. the Xbox starts up with the on beep
2. The button light dims; and
3. Then it shuts down with off beep 1-2 seconds later.

Have detached the external hard drive and tried disconnecting the power for several mins.

I can't do a factory reset as the machine won't stay on for more than 2 seconds, regardless of what buttons I press.

Try holding down on the small button underneath the xbox logo on the console and that xbox button on the console until it starts flashing then wait until the light is solid and isn't flashing.

Hello!

Do you have an Xbox One or Xbox One S? The reason I ask is because the S doesn't have an external power supply, only a power cable.

Hi Michael,

Thanks for reaching out to us today. I'm sorry to hear about the Xbox one S powering off.
If your Xbox One console won't turn on, your power supply may be faulty or improperly connected, or there may be another reason. Try the following solutions.

• The Xbox One S or Xbox One X console

If the console still doesn't turn on, try the following:

• Check that the wall outlet you are using is working with other devices.
• Check that the power cable is firmly connected to the wall outlet and to your console.
• Ensure that you're using the power cable that came with your console, and that it's the correct cable for your region.
  

If your console still will not turn on, it will need to be serviced. To request service, sign in to the
Device Support page with your Microsoft account.'

Let us know how it goes.

Try a power cycle. Hold the button down for 10 secs.

Or un plug for 10 mins and try again.

Also check the power lead.

Also check that fans are not covered.

Zed