Xbox one S turns off

Discus and support Xbox one S turns off in XBoX on Consoles to solve the problem; When I go from YouTube to a game anyone know why a2134180-b474-4ddc-98de-3ad0dcc7eac3 Discussion in 'XBoX on Consoles' started by links sacrifice, Oct 14, 2018.

  1. links sacrifice
    links sacrifice Guest

    Xbox one S turns off


    When I go from YouTube to a game anyone know why

    :)
     
    links sacrifice, Oct 14, 2018
    #1
  2. vp1fa45
    vp1fa45 Guest
    The xbox one s turns off after half an hour playing

    The xbox one s turns off after half an hour playing
     
    vp1fa45, Oct 14, 2018
    #2
  3. Sgo79
    Sgo79 Guest
    Xbox One S restarts on power-off

    I use 2TB HDDs each and after a few updates, the Xbox One S device restarts every time I turn it off. Before the updates I turned it off, and the Xbox One S went off normally. I've already noticed if the power setting is for economy or fast linking, and
    it's in the power saving option! I want a help to understand what happens with the Xbox One S ... Every time I turn the device off, it restarts and only after the second power off does the device really turn off.
     
    Sgo79, Oct 14, 2018
    #3
  4. XBF Chris J
    XBF Chris J Guest

    Xbox one S turns off

    Hey Links,

    Thank you for bringing this to our attention. Does this happen when switching from games to any app, or just youtube?

    This link should help you out with some troubleshooting :
    Troubleshoot Xbox One unexpectedly turning off

    Hope this helps and let us know the results!
     
    XBF Chris J, Oct 14, 2018
    #4
  5. links sacrifice
    links sacrifice Guest
    It's any app I just put YouTube because I use that app the most
     
    links sacrifice, Oct 14, 2018
    #5
  6. gds1972
    gds1972 Guest
    Hi can you please try quitting the youtube app before you start playing the game to see if this helps at all?

    Also I think this might be something the Xbox team are investigating as this is sitting in the known issues list for the Xbox Insider program.

    My Games & Apps
    • We are aware that some users are experiencing crashing of a game or the Youtube app when you are either launching or resuming the Youtube app.
    • If you are in the Youtube app and then Resume to a Game the app/game and console may hang or crash.

    Read more at
    https://news.xbox.com/en-us/2018/10/04/new-preview-beta-and-delta-subset-1810-update-10-4-18/#Q7RzxGrjJ2fYUYpk.99
     
    gds1972, Nov 3, 2018
    #6
  7. karthikeyans3 Win User

    Xbox one s

    Xbox one s turn off while playing game

    After still now it's not turn ON
  8. DomEzClap¶¶¶¶¶ Win User

    Xbox one S turning off

    Yeah I tried all the steps on that page before I took it apart. There is no signal on the screen at all. The light is on like normal until the console just shuts off after about 1 minute. But when I pressed the pair button to try to connect my controller
    nothing happened but the disk tray button works still tho so I'm not sure what is wrong
  9. MAC1000VILLAIN Win User

    Xbox One s turns on then off

    Having the same problems over here. One day it was good, the next day, not so.

    Anyways, actually I was playing my console when I realized it was plugged into a power strip behind the TV, must've been one of the people that helped me move in.

    So, when i finally got up to do some other stuff besides COD "OD", I power down the console allow the brick to reset, plug unit into outlet push the power button, walked off to munchie land, just that before I get two steps into my stride... ????? ?????

    Wat is that noise?

    Sounded like the console went back off.

    Maybe?...

    So, no hesitation I figured, maybe I trapped it really quick Twice, and confused it...

    But. Nothing... Same thing, SUFFER!

    I have tried it all. COMPRESSED AIR.... everything.

    I am looking into having my XB1 SERVICED. The power brick is solid when I put it into the outlet, starts blinking after I plug in the XB. I have already tried all the home solutions that I feel comfortable with ie... Unplug all connections, let rest til
    light goes off, plug in and see. Nothing, same, on off, within 3 seconds. Moved outlets, walls, rooms. Nothing, same, on off within 3 seconds. The next step is to see would it be easier/cheaper/better, to fix.???
  10. XBF Leo G Win User

    XBOX ONE S is turning off

    Hello FallingArtist74,

    Thank you for posting on the Xbox forums. We understand that your Xbox One S is turning off constantly. Is your console enrolled in the

    Xbox Insider Program    ? We have a support article on our website which provides solutions for an

    Xbox One unexpectedly turning off    . Also, you can choose to reach out to the
    Xbox Support Team    . The support team will notice that a repair was recently done with that console and take the appropriate action. We will provide steps on how to contact the support team. Be sure to let us know the results!

    How to contact the Xbox Support Team:

    1. Click the support team link we provided
    2. Select Xbox One in the category area
    3. Select See other options
    4. Select Set up my Xbox One console
    5. Select Show contact options
    6. Select Request a call from Support
  11. Mimori 775 Win User

    XBOX ONE S is turning off

    Hello FallingArtist,

    Have you already tried a soft factory reset?

    • Press the Xbox button on your controller
    • Select System > Settings > System > Console Info
    • Select Reset Console
    • On the Reset console screen, select "Reset and keep my games & apps"
    • Once the xbox restarts you should be able to login using your profile information.

    This has worked for me in the passed when I encountered a similar issue.
Thema:

Xbox one S turns off

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