Xbox One S turns off unexpectedly

Discus and support Xbox One S turns off unexpectedly in XBoX on Consoles to solve the problem; I JUST purchased an Xbox One S "Battlefield 1" 1TB special edition bundle. I brought it home, spent the time downloading the game and played it for two... Discussion in 'XBoX on Consoles' started by YoureJoshinMe, Oct 29, 2016.

  1. Xbox One S turns off unexpectedly


    I JUST purchased an Xbox One S "Battlefield 1" 1TB special edition bundle. I brought it home, spent the time downloading the game and played it for two hours. The next morning (today 10/29/16) I went to play some more, I pressed the power button and it played
    its "turning on" chime, then after 5 seconds it played the "turning off" chime. Nothing ever came up on the TV. I've tried turning holding the power button, unplugging and plugging it in, plugging it into its own surge protector on a completely different outlet.
    Nothing I have done so far has fixed it.

    :)
     
    YoureJoshinMe, Oct 29, 2016
    #1
  2. DERRY90
    DERRY90 Guest
    power saving mode boot question

    Hi there! How often has your Xbox been doing this? I have a link which may help guide you but be aware, your Xbox one S has a built in power supply so the power supply troubleshooting steps will not apply in this case. support.xbox.com/.../console-turns-off-unexpectedly
     
    DERRY90, Oct 29, 2016
    #2
  3. Xbox One S power failure

    Hi there erivez, thanks for reaching out.

    To double-check, is your Xbox One S console connected to a wall outlet or power strip? If your

    Xbox One S console is powering off unexpectedly
    , please try those steps to see if they can help to resolve the issue you're experiencing.
     
    Mister Cazador, Oct 29, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Xbox One S turns off unexpectedly

    Hey there -

    Sorry to hear about the issue. If you haven't yet, take a peek at the troubleshooting guide for an >>Xbox One turning off unexpectedly<< and
    follow all the steps provided there. If you continue to experience the issue, you may want to consider exchanging your Xbox One S for a new one from your retailer.

    Good luck!
     
    Miss Bijoux, Oct 31, 2016
    #4
  5. XBF Ezra G Win User

    Xbox turning off

    Hello Joseph,

    Thanks for your post. I understand you are experiencing an issue with your Xbox One S powering off randomly. To troubleshoot this, please check out this article:

    Troubleshoot Xbox One unexpectedly turning off
    .

    I hope this helps.
  6. XBF Leo G Win User

    Xbox S won't stay on

  7. XBF Ezra G Win User

    Mi xbox one S se apaga sin previo aviso[My xbox one S turns off without notice]

    Hi EstivenHD,

    Thanks for your post. I understand you are experiencing an issue with your Xbox One S randomly powering off. To troubleshoot this please check out this article:

    Troubleshoot Xbox One unexpectedly turning off
    .

    I hope this helps.
  8. XBF Ezra G Win User

    Overheating Xbox 1 s

    Hello KyleLabrecque,

    Thank you for your post. I understand you are experiencing an issue with your Xbox One S powering off randomly. To troubleshoot this, please visit the following page:

    Troubleshoot Xbox One unexpectedly turning off
    .

    I hope this helps.
  9. XBF Ezra G Win User

    Xbox One S Turning Itself Off

    Hello ParkerSwenson,

    Thank you for your post. I understand you are experiencing an issue with your Xbox One S randomly powering off. To troubleshoot this, please check out this article:

    Troubleshoot Xbox One unexpectedly turning off
    .

    I hope this helps!
Thema:

Xbox One S turns off unexpectedly

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