Xbox One S turns off after 2 minutes

Discus and support Xbox One S turns off after 2 minutes in XBoX on Consoles to solve the problem; Hi there! Faced the following problem: my Xbox turns on for 2 minutes and turns off suddenly by itself. Tried all methods from support, does not help.... Discussion in 'XBoX on Consoles' started by Igor Mezentsev, Apr 23, 2019.

  1. Xbox One S turns off after 2 minutes


    Hi there! Faced the following problem: my Xbox turns on for 2 minutes and turns off suddenly by itself. Tried all methods from support, does not help. How to be?

    :)
     
    Igor Mezentsev, Apr 23, 2019
    #1
  2. XBF Diego M Win User

    Xbox One S turns off after 2 minutes

    Hi Igor,

    I'm sorry to hear that your console is shutting down after 2 minutes. This is usually a sign of a failing internal power supply caused by a possible power outage or by plugging it into a surge protector. Have you tried a

    power cycle
    ? Leave the console completely unplugged for at least 5 minutes and then plug it into a wall outlet and try again.

    If the console can still not be powered on then it will need to be sent in for repair. You can do so online from

    https://support.microsoft.com/devices
    or you can contact customer support

    https://support.xbox.com/contact-us
    .
  3. Internet Expert Win User

    Xbox one s turns off a few minutes after turning it on

    This points to either an overheating issue, or a power supply failure. (relevant support article)

    If ventilating the console doesn't help, the console will likely need to be exchanged or repaired. Since you only bought it a couple months ago, it should still be covered under the manufacturer's warranty (standard one year). First
    check with the store if they have a return/exchange policy, and see if you can exchange your console for a working one. If this is not possible, then you can try to schedule a repair with Microsoft here: https://devicesupport.microsoft.com
  4. HasnainHussain1 Win User

    Xbox One Turning on and then off after a minute

    I cleaned out the fans but there is still some stuff stuck on there, I think thats what might be it because the fan also makes grinding sounds
  5. {Parity} Win User

    Xbox One Turning on and then off after a minute

    Make sure the vents are all free of dust and debris. If is still shuts down then you should contact
    Xbox Support and set it up for a repair.

    The best way to reach Live Support would be here:
    Xbox Support

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    Here is a
    LINK
    that explains the process for setting it up for a repair.
  6. CyTeK1978 Win User

    Xbox one turn on and after 1 minutes turns off

    ok, have you tryed another plug socket (sorry, dont know , is this right in english?)
Thema:

Xbox One S turns off after 2 minutes

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