Xbox One S Turns Itself Off Every 5 minutes

trollsbox · Apr 20, 2017

I recently got the console used off of Ebay. I have been playing Dark Souls 2 via disc and the console just keeps turning itself off every 5 minutes. I am certain it is not the power supply and it is not overheating. I swear it sounds odd when its running
but i could be wrong.

Any advice or help would be great. perhaps it needs to be sent to be fixed?

:)

brycs08 · Apr 20, 2017

Xbox 360 Power issues

xbox turns itself off every 10 to 15 minutes

l337h4l · Apr 20, 2017

Xbox Turns off Every 3-5 Minutes.

Well it seems like your console might be messed up a little. If it shows the Red Ring of Death that means that one of the true functions of the 360 is broken so go here:

http://xbx.lv/mysrvc - You can go here for a repair request.

Also there is another way besides a repair request for your current scenario. You can go here:

http://xbx.lv/p1Ga9H - If your warranty is still up or if you have one.

This is the best I can do, but most likely there will be another person who can help more then me most likely if he/she posted in this thread. I hope the problem get's fixed.

Mister Cizl · Apr 21, 2017

Hey trollsbox! If you are 100% sure it is not overheating or a power supply issue then yes sending it in for
repair is going to be your best bet. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Cizl

Hey trollsbox! If you are 100% sure it is not overheating or a power supply issue then yes sending it in for
repair is going to be your best bet. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

trollsbox

Sadly i do not know of a way to fix it other than to send it to Microsoft. I recently got the Xbox One S off of ebay and i swear it makes an odd noise when it is running. My problem is that the console keeps turning itself off every 5 minutes when i try
to play a game. It is an internal hardware problem.

KingRichard2020

Try using this link to see if the shutting off of your console helps

support.microsoft.com/.../907587

l337h4l

Well it seems like your console might be messed up a little. If it shows the Red Ring of Death that means that one of the true functions of the 360 is broken so go here:

http://xbx.lv/mysrvc - You can go here for a repair request.

Also there is another way besides a repair request for your current scenario. You can go here:

http://xbx.lv/p1Ga9H - If your warranty is still up or if you have one.

This is the best I can do, but most likely there will be another person who can help more then me most likely if he/she posted in this thread. I hope the problem get's fixed.

KDXtrme

Request a repair? Ship my xbox to japan? Kidin right?

Xbox One S Turns Itself Off Every 5 minutes