Xbox One S turning on and off by itself

Discus and support Xbox One S turning on and off by itself in XBoX on Consoles to solve the problem; My boyfriend is having this problem. We were in a facetime call around 11 at night and i heard it turn on, his tv was off but when he checked the Xbox... Discussion in 'XBoX on Consoles' started by MichaelaJackson, Jan 29, 2020.

  1. Xbox One S turning on and off by itself


    My boyfriend is having this problem. We were in a facetime call around 11 at night and i heard it turn on, his tv was off but when he checked the Xbox app it says he was playing fortnite, it then turned off around 5 min. for like 10 min then turned back
    on and when he checked the app again and it said he was playing gta5 then turned off again like 2 min. later. His controller was on top of the Xbox and nothing could have touched it like a pets tail. The most worrying part is it’s saying he’s playing games
    when he very clearly isn’t. He has the Xbox One S.

    :)
     
    MichaelaJackson, Jan 29, 2020
    #1
  2. Bel0kk Win User

    Xbox One S Turning Itself Off

    I have seen this issue before with an Xbox One S.. It would shut off for no reason. There wasn't a problem with the Internal Power Supply, Hard Drive or Overheating. It came down to a Motherboard Malfunction either with the APU, Power Management IC or
    Motifs. Sometimes this issue can be caused by a bad A/C cable... it does happen but its a small percentage. It definitely was the MB that was the issue. I replaced the board for the customer and fixed the issue. Unfortunately I did not have any donor boards
    at the time to replace the faulty components on the original board. Motherboards are pretty scarce and can be expensive.... especially now. I would give Xbox Support a call and see if they can help you out ( no sure if the repairs are in operation). Hopefully
    they can give you a break on the repair.
  3. Xx0MEGA ELITExX Win User

    Xbox One S Turning Itself Off

    It might be that a cord is unpluging itself and is turning off the xbox.
  4. ParkerSwenson Win User

    Xbox One S Turning Itself Off

    Hah, and there-in lies another issue with today's climate -- there's no stores open right now to take repairs and everything is backed up. So bringing it to a repair shop, Best Buy, or otherwise (they just closed the local Microsoft store 5 miles away
    - now the nearest is two states and 200 miles away), so a professional repair is a time consuming ordeal too.
  5. petertoledo Win User

    Xbox One S Turning Itself Off

    How old is your Xbox One S? It could be from overuse or just being old. I have a OG Xbox One and my power brick needed to be replaced. Im pretty sure the Xbox One S's dont have a outside power brick like the OG Xbox Ones do. Honestly as you said if this
    is the issue just save your cash for the new Xbox One.
  6. SeaSickDewey Win User

    Xbox One S Turning Itself Off

    It could be your power outlet of you tried plunging in your Xbox at a difrent outlet? If not i would get new cords!!!!!
Thema:

Xbox One S turning on and off by itself

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