xbox one s turn off radomly

Discus and support xbox one s turn off radomly in XBoX on Consoles to solve the problem; I am Brazilian and bought an xbox one s during a trip to the USA. The console is turning itself off after a few minutes of use. Has anyone managed to... Discussion in 'XBoX on Consoles' started by ElegantCactus19, Feb 4, 2017.

  1. xbox one s turn off radomly


    I am Brazilian and bought an xbox one s during a trip to the USA. The console is turning itself off after a few minutes of use. Has anyone managed to solve this problem? I talked to the support and they told me that I should send it for repair or replacement,
    but I'm already in Brazil. Does the repair / replacement take too long to do? Should I send the console only or in the full box? thanks

    :)
     
    ElegantCactus19, Feb 4, 2017
    #1
  2. vp1fa45
    vp1fa45 Guest
    The xbox one s turns off after half an hour playing

    The xbox one s turns off after half an hour playing
     
    vp1fa45, Feb 4, 2017
    #2
  3. Sgo79
    Sgo79 Guest
    Xbox One S restarts on power-off

    I use 2TB HDDs each and after a few updates, the Xbox One S device restarts every time I turn it off. Before the updates I turned it off, and the Xbox One S went off normally. I've already noticed if the power setting is for economy or fast linking, and
    it's in the power saving option! I want a help to understand what happens with the Xbox One S ... Every time I turn the device off, it restarts and only after the second power off does the device really turn off.
     
    Sgo79, Feb 4, 2017
    #3
  4. xbox one s turn off radomly

    Sending the console in for repairs can take several weeks. You should only send exactly what they tell you to send, but in this case, the console itself is all they need.

    Schedule a repair by registering the console's serial to your account, and clicking on the link that says "Schedule a repair" on the Devices page.
     
    Internet Expert, Feb 4, 2017
    #4
  5. Internet Expert Win User

    xbox one s turn off radomly

    Sending the console in for repairs can take several weeks. You should only send exactly what they tell you to send, but in this case, the console itself is all they need.

    Schedule a repair by registering the console's serial to your account, and clicking on the link that says "Schedule a repair" on the Devices page.
  6. karthikeyans3 Win User

    Xbox one s

    Xbox one s turn off while playing game

    After still now it's not turn ON
  7. DomEzClap¶¶¶¶¶ Win User

    Xbox one S turning off

    Yeah I tried all the steps on that page before I took it apart. There is no signal on the screen at all. The light is on like normal until the console just shuts off after about 1 minute. But when I pressed the pair button to try to connect my controller
    nothing happened but the disk tray button works still tho so I'm not sure what is wrong
  8. MAC1000VILLAIN Win User

    Xbox One s turns on then off

    Having the same problems over here. One day it was good, the next day, not so.

    Anyways, actually I was playing my console when I realized it was plugged into a power strip behind the TV, must've been one of the people that helped me move in.

    So, when i finally got up to do some other stuff besides COD "OD", I power down the console allow the brick to reset, plug unit into outlet push the power button, walked off to munchie land, just that before I get two steps into my stride... ????? ?????

    Wat is that noise?

    Sounded like the console went back off.

    Maybe?...

    So, no hesitation I figured, maybe I trapped it really quick Twice, and confused it...

    But. Nothing... Same thing, SUFFER!

    I have tried it all. COMPRESSED AIR.... everything.

    I am looking into having my XB1 SERVICED. The power brick is solid when I put it into the outlet, starts blinking after I plug in the XB. I have already tried all the home solutions that I feel comfortable with ie... Unplug all connections, let rest til
    light goes off, plug in and see. Nothing, same, on off, within 3 seconds. Moved outlets, walls, rooms. Nothing, same, on off within 3 seconds. The next step is to see would it be easier/cheaper/better, to fix.???
  9. XBF Leo G Win User

    XBOX ONE S is turning off

    Hello FallingArtist74,

    Thank you for posting on the Xbox forums. We understand that your Xbox One S is turning off constantly. Is your console enrolled in the

    Xbox Insider Program
    ? We have a support article on our website which provides solutions for an

    Xbox One unexpectedly turning off
    . Also, you can choose to reach out to the
    Xbox Support Team
    . The support team will notice that a repair was recently done with that console and take the appropriate action. We will provide steps on how to contact the support team. Be sure to let us know the results!

    How to contact the Xbox Support Team:

    1. Click the support team link we provided
    2. Select Xbox One in the category area
    3. Select See other options
    4. Select Set up my Xbox One console
    5. Select Show contact options
    6. Select Request a call from Support
Thema:

xbox one s turn off radomly

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