Xbox One S Sudden Wifi and Bluetooth issues

Hi, RyanByrne99! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you are experiencing issues with your console.

I believe additional information is needed.

If you don't mind, I'd appreciate it if you answer the following questions.

• Is your console enrolled in the Xbox Insider program? if so, may I ask in which ring?

• When you say you tried resetting, do you mean a factory reset?

• Is your console plugged directly into one of the wall's outlets?

• Do you have any external devices plugged into your console's USB ports?

I'll be looking forward to your reply.

Best regards.

Hi AJ,

Thank you for the quick reply I appreciate it.

I’ll try my best to respond to your questions.

1) I am just now hearing about insider for the first time so I am assuming it is not part of the program.

2) I considered a factory reset but meant a long the lines of unplugging and repairing the bluetooth.

3) It actually is not, it’s plugged into a surge protector.

4) I do not have anything plugged in.

Hi, RyanByrne99! thank you for your reply.

Would you mind giving this a try?

- Press and hold your console's power button

- Unplug your console's power cord for 5 minutes.

- Plug your power cord directly into one of the wall's outlets.

- Turn your console on and check if the issues persist.

If that doesn't work, I'd suggest trying a soft factory reset:

- Go to Settings > System > Console info > Reset Xbox > Keep games and apps.

Just keep in mind you will need an internet connection and your account details (email and password) to complete the setup process.

*** Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not synchronized with Xbox Live will be lost. If your console has been constantly connected to the internet and Xbox Live services, your saved data should be backed up on the cloud.

I'll be looking forward to your reply.

Best regards.

Thanks for that, however I need to know the wireless connections for the 360 and One as well.

Does the "S" use wifi and bluetooth of just bluetooth for controller connections?

it uses wifi that the xbox has a receiver and sender for, similar to the microsoft pc wireless adapter but obviously built into the console.

no bluetooth at all. there is not a single bluetooth chip in the console, the modern xbox controller connect via wifi to the console or bluetooth to phones and pc if not using the adapter for pc. only the controller has bluetooth and this is basic at best.

Does the Xbox Series X or Series S support Bluetooth? | Windows Central

No Bluetooth for Xbox Series X

The Xbox Series X doesn't have Bluetooth, similarly to the Xbox One, Xbox One S, and Xbox One X. The reason is simple; the Bluetooth signal isn't strong enough to meet Microsoft's specifications for latency. Microsoft uses its proprietary signal, dubbed Xbox Wireless, for connecting controllers and other accessories, like the Turtle Beach Stealth 600 and the SteelSeries 9X wireless headsets.

Microsoft's signal is far stronger than Bluetooth. Since many people typically game while sitting far away from their consoles in the living room or so on, Bluetooth's susceptibility to interference increases exponentially at longer ranges. If you were hoping you could use a USB Bluetooth adapter, it wouldn't work either, as the Xbox Series X and other Xbox One consoles don't have the drivers necessary to power them.