xbox one s stuck on troubleshoot (blackscreen)

Discus and support xbox one s stuck on troubleshoot (blackscreen) in XBoX on Consoles to solve the problem; so I turn on my xbox one s this morning and seem like it was fine but when it froze up on me I hard restart therefore it left on on a black screen (... Discussion in 'XBoX on Consoles' started by vkillerr310, Jul 10, 2017.

  1. vkillerr310
    vkillerr310 Guest

    xbox one s stuck on troubleshoot (blackscreen)


    so I turn on my xbox one s this morning and seem like it was fine but when it froze up on me I hard restart therefore it left on on a black screen ( troubleshoot) I been stuck on this for the past 5 hours. I cant even reset my xbox it would just make a loop
    hole back to troubleshoot starting screen, I try to download OSU1 osU2 and OsU3 aswell factoryrestart. meanwhile I download any of the OSU1 to my computer and sync it into my harddrive. I hard reset my xbox with the instruction given and ones I hover over
    to offline system update. it would go threw the 2 steps but xbox one s always turn off by itself and back to the black troubleshoot like nothing happen. plz help me xbox society killing us all

    :)
     
    vkillerr310, Jul 10, 2017
    #1
  2. Adam802
    Adam802 Guest
    Stuck on black screen on startup every time......

    Turn xbox one on and nothing but blackscreen. dashboard wont even load. no sound.

    Did hard reset, held power button down and unplugged xbox one from power for 5 minutes. restarted it and still a blackscreen.....multiple times......

    PLEASE HELP!!!!!!!!!!
     
    Adam802, Jul 10, 2017
    #2
  3. VanuVirus
    VanuVirus Guest
    Download speed doesn't match speed test result

    I ran a speed test on my xbox one and got a download speed of 168 Mb/s (which is close to my subscription). I am trying to download Gears 4 and the actual download speed is hovering between 50 and 60 Mb/s. Per http://support.xbox.com/en-US/xbox-one/networking/troubleshoot-slow-game-or-app-downloads-on-xbox-on...
    I have restarted the console, and tried canceling and re-starting the download, but that has not improved the actual download speed. If I should be getting 168 Mb/s, why is the actual download stuck at 50-60?
     
    VanuVirus, Jul 10, 2017
    #3
  4. Sodangidni Win User

    Why my Xbox stuck in safe mode for

    Hello, Jboogie W. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

    However, I find it appropriate to ask some questions:

    — Do you mean that your Xbox is stuck in low resolution mode, or is your Xbox stuck in the troubleshooting menu?
    I appreciate it if you could share a picture of the screen your Xbox is stuck.

    — What Xbox console is the one you have, Xbox One, One S, Series S or Series X?

    — Is your console enrolled in the Xbox Insider program?

    — What potential solutions have you tried to fix this issue?
    Please describe each one.

    I'll look forward to hearing your answers.

    Regards,

    Arturo.
  5. Boom B00M Boom Win User

    Xbox One S is stuck in 640x480 resolution mode. Date 9/21/19

  6. GoosmaN NL Win User

    Xbox One S Update?

    I'm having the same problem on my Xbox One S 2TB, tried about every troubleshoot there is out there, there are multiple achievements stuck on 100% but not unlocking. It worked just fine before the update. (Having problems in Ryse: Son of Rome & Sunset Overdrive
    atm)
  7. CarstenE Win User

    Black screen instead of the home screen but I can access some features

    Hey LukowarsFR,

    You start the Console, see the green loading screen which transists to a Black Screen and then stays black?

    If thats the Case take a look into this guide: http://support.xbox.com/xbox-one/console/system-updates-solution and select "Troubleshoot system error->Your Console->Startup
    issue->Blackscreen"

    and follow the steps shown there.

    - lg 2Bad4You
  8. Mister Mascot Win User

    Bluray image off centre

    Hey there lechine1,

    We're going to need a few more details on this. Are you using an Xbox One console or an Xbox One S console outputting in 4K? If it's an Xbox One S Console, please use this guide to help with troubleshooting.

    Troubleshooting 4K and HDR on Xbox One S


    Let us know!
Thema:

xbox one s stuck on troubleshoot (blackscreen)

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