Xbox one s stuck on the let’s update screen

Hey I tried both ways none of them work

Thank you so much for the update. Kindly try accessing the troubleshooter page and we may need to reset the console keeping games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

"1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button and the Eject button, and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone."

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Kindly try connecting your controller using a wired cable.

If that still didn't work, please perform the steps below accordingly including the waiting period:

​​​

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Unplug your console for 5 minutes.

3. Turn your console back on by pressing the Xbox button on the console."

Hello Preston,

Thanks for posting on the Xbox forums. We understand that your Xbox One is stuck on a green screen after you turn it on. A console that is stuck on the green screen during start up is usually an indication of an issue with a system update. We have a
support article that provides troubleshooting for an
Xbox One that's stuck on a green screen. Be sure to let us know the results
Preston!

My son xbox one s is stuck on a green screen lock. Call Microsoft help desk to everything is still on that screen. What can I do?