Xbox One S stuck in start up error screen

Kelly_96 · Jul 31, 2022

So, I am so frustrated. My xbox has been refusing to launch a majority of my games for a day or so, and so I tried doing the whole power cycle thing, and it didn't seem to work. I then decided to uninstall the latest games I had put on there thinking that maybe there was something wrong with the files. the xbox did seem to run a bit more smoothly once I did that but it still wouldn't launch any games. I then decide to try and reset my xbox while choosing the "Restore and maintain my games and apps" option and now my xbox is stuck in a cycle of system start up error. I have even tried just erasing everything hoping that would help but nothing is working. I honestly don't know what else to do.

:)

RainingRoses

Thanks for confirming this info. The offline system update is currently the only other possible solution to this specific startup error which is quite common. Refer to the info under the E102 error code here:

Troubleshoot start-up errors on Xbox | Xbox Support

If you want to consider trying this, then keep in mind that you’ll need:

A Windows-based PC with an Internet connection and a USB port
A USB flash drive with a minimum 6 GB of space formatted as NTFS

If the issue persists after the offline update or if further complications arise, then this is unfortunately a hardware fault and the only other option would be to request a repair or replacement for your console, or perhaps upgrade to the Series X|S.

Getting your Xbox device serviced | Xbox Support

Feel welcome to post back with an update on this here anytime.

Kelly_96

I've done everything but an offline update due to not having a flash drive on hand right now and it still cycles through the troubleshoot screen.

The E code I received is E102 10070C02 8B060008

Lucas Lauer

Hello, Kelly_96. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Would you please share the exact error message that is showing on your console startup? If possible, please share a picture so I can better assist you with this.

Waiting for your reply.

RainingRoses

Hi Kelly,

To clarify, do you receive an E [number] error code? Are you an Xbox Insider?

If you’ve performed a factory reset and even the removing everything option failed, try an offline system update (OSU1 for an Xbox One S console) as this should resolve the issue.

Hope this helps.

Lucas Lauer

Thank you for sharing this. For this error, please refer to the section "E102" at:

https://support.xbox.com/en-US/help/hardware-ne...

Xbox One S stuck in start up error screen