Xbox one s stuck in low resolution mode 640x480

Discus and support Xbox one s stuck in low resolution mode 640x480 in XBoX on Consoles to solve the problem; My Xbox one s is stuck in low resolution mode 640x480 since the last update... Every time I try to change it, the screen goes blank then comes on again... Discussion in 'XBoX on Consoles' started by RioTz JaY, Jan 3, 2018.

  1. RioTz JaY
    RioTz JaY Guest

    Xbox one s stuck in low resolution mode 640x480


    My Xbox one s is stuck in low resolution mode 640x480 since the last update... Every time I try to change it, the screen goes blank then comes on again after a few seconds.. It used to be fine before the update.. I've tried holding the power and eject button
    and the bind button and all that.. But it still won't change.. I use a Dell monitor model se2216h which is full HD.. Any ideas on how to fix this problem??!

    :)
     
    RioTz JaY, Jan 3, 2018
    #1
  2. thomasyoung6
    thomasyoung6 Guest
    xbox one video defaults to 640x480

    My xbox one s is stuck in 640 × 480 it will not change it says i can go up to 720 1080 but it doesnt it say mode not support if i do i cant play my games on such a low resolution what do i need to do
     
    thomasyoung6, Jan 3, 2018
    #2
  3. CooperationLack
    CooperationLack Guest
    Xbox One S Stuck In Low Resolution

    So I've been using my Xbox for quite a while and it has now decided to test my patience once again..

    I got the black screen of death/no signal and managed to get it on in low resolution mode like i have done previously in the past; but now i cant change the resolution. i have made the TV connection to HDMI (which is what i'm using) and tried rebooting it multiple
    times to no avail, when i try changing the resolution to 720p or to 1080p the screen just goes blank and comes back up seconds later still in low resolution.. i know its not the TV for i have played on it before with the same console. Please help!!
     
    CooperationLack, Jan 3, 2018
    #3
  4. Reidywt4
    Reidywt4 Guest

    Xbox one s stuck in low resolution mode 640x480

    Hi,

    Did you manage to solve this issue?
     
    Reidywt4, Nov 7, 2018
    #4
  5. XBF Diego M
    XBF Diego M Guest
    Hey Reidywt4,

    I’m sorry to hear about any issues being experienced. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried
    so far. That way we can tailor our support specifically to you!

    Thank you!
     
    XBF Diego M, Nov 1, 2018
    #5
  6. Boom B00M Boom Win User

    Xbox One S is stuck in 640x480 resolution mode. Date 9/21/19

  7. Reidywt4 Win User

    Xbox one s stuck in low resolution mode 640x480

    Hi,

    Did you manage to solve this issue?
  8. XBF Diego M Win User

    Xbox one s stuck in low resolution mode 640x480

    Hey Reidywt4,

    I’m sorry to hear about any issues being experienced. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried
    so far. That way we can tailor our support specifically to you!

    Thank you!
  9. jambo2929 Win User

    Xbox One S is stuck in 640x480 resolution mode. Date 9/21/19

    Hi Boom,

    Thanks for the link but nothing from the thread or these others have helped.

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-s-stuck-on-640x480-480p-resolution-in/623d6774-1d31-48f5-94f8-dd02479ee536

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-video-defaults-to-640x480/c4e012b4-b51f-4496-bf2f-7f8e31879adb

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-640x480-only-option-on-resolution-under/139a2a83-4f7a-4cc6-a730-c12e6f3e1ab3

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-640x480-only-option-on-resolution-under/139a2a83-4f7a-4cc6-a730-c12e6f3e1ab3

    https://answers.microsoft.com/en-us/xbox/forum/all/stuck-in-640x480-fixed/1b0c6ac9-c274-4078-95d2-7ce6e0b5dea4

    There are a few others I tried from non-microsoft forums but they just repeat the same troubleshooting suggestions from above.
  10. Christopher Revoredo Win User

    Resolution stuck on 640x480

    Hi there Zach welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Unfortunately, this is one of the symptoms of HDD issues with the consoles, try the reset but like this:

    1. Turn off your Xbox using the power button on the console.

    2. Once your Xbox has completely powered down, unplug the power cord from the back of the console. Don't simply unplug the cord from the wall's electrical socket — it must be disconnected from your Xbox.

    3. Wait for 5 minutes, and then reconnect the power cord to both the Xbox console and the electrical socket.

    4. Let another minute pass.

    5.-Press the Bind and Eject buttons, and hold those buttons to keep them pressed.

    6.-Then, with the Bind and Eject buttons held, press the Xbox button.

    7.-Let go the Bind and Eject buttons after the second power-up tone.

    8.-Thereafter, the Xbox One should start up at the Xbox Startup Troubleshooter.

    9.-Select Reset and keep my games and apps.
Thema:

Xbox one s stuck in low resolution mode 640x480

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