Xbox One S Stuck in controller setup screen

Im Jaaqs · Dec 27, 2016

Hey, I just got my xbox one S and I'm having issues with the setup. I'm pretty sure my controller is also connected to the xbox one. I tried resetting the xbox, taking out the batteries, and other things but they all didn't work.

Here's the screen i'm stuck in.

:)

AssertingSky168 · Dec 27, 2016

Reboot loop after initial wifi setup

I just got my new Xbox One S console (Gears of War limited edition). On the first boot, everything was fine until the wifi setup screen.

After entering the password, I am seemingly stuck in an endless reboot loop. The screen will turn to black, and after a while, the green Xbox One loading screen turns up. It turns black after a while and the whole process repeats again. I read that Im supposed
to set my wifi to open but now i can't even get into the setup screen. Only managed to get into the controller setup once or twice when spamming my controller during the xbox one loading screen.

CapturedSnow19 · Dec 27, 2016

Xbox one problems

Our Xbox1 is stuck at the initial green screen. We haven't seen any controller setup screen yet. now 40 min waiting.

Mister Mascot · Dec 28, 2016

Hey there,

Sorry to hear about the connection issues with the controller. Give
this guide a shot and see if it helps.

Mister Mascot

Hey there,

Sorry to hear about the connection issues with the controller. Give
this guide a shot and see if it helps.

BongKaos

Is it connected to the internet???

CapturedSnow19

Our Xbox1 is stuck at the initial green screen. We haven't seen any controller setup screen yet. now 40 min waiting.

redranger022006

My son xbox one s is stuck on a green screen lock. Call Microsoft help desk to everything is still on that screen. What can I do?

Staeger2000

As a follow up to my posting. After installing game to HD I tried again and became stuck on the vertical setup screen and finally, following several expletives, the system responded. What happened? Well...the vertical setup screen shows UP as well as DOWN
arrows and heaven forbid you try to push up and down on your controller because nothing will happen. For some odd reason the developers decided to make the command controls for vertical to be left and right. You're not given permission (through "Button A"
prompt) to advance unless you follow this counter-intuitive manuever. (Black Ops setup was up/down for vertical and left/right for horizontal.) Hope this helps someone else...hopefully, I'm not the only one that got stuck at that point. Happy hunting all!!!

Xbox One S Stuck in controller setup screen