Xbox one S starting up a game problem

I had a similar problem recently. For some reason when I started my console I couldn't maunch any game. Error said "game took too long to start" and I had to close the game.

I've reset my console to factory settings, keeping games and apps installed. Worked for a day.

What seemed to work though was change my settings from instant on to full energy saving in the Power Mode and Startup section of the settings. If your console is on instant on, can you try this method and tell us if this solved your issue?

If not then I suppose support will be able to help.

Hey there RAINBOWDA3H,

Thanks for reaching out to the Forums for advice on how to handle this situation. I can totally understand how this could be a pretty perplexing problem to process, but providing helpful suggestions is what we are here for. If you have not been able to run
any games on any account, then I would suggest getting in contact with
customer support as it might be a hardware issue.

When you get the chance, reach out there and let us know if they were able to help.

Thanks for reading!

Hey vOMANv!

Sorry to hear about the trouble you're having with starting up your Xbox One. We actually have a troubleshooter for this particular error, check out this
Xbox One Update troubleshooter and run through the steps for the green screen you're seeing. Keep us in the loop with how it goes.

Im having the same issue. Xbox One S. I start up an HDR compatible game and its dark and dim. Ive done all the troubleshooting and the problem only started after the most recent system update.

Hi Diego, happy new year and thanks for the reply. The 2nd step (the reset) I have already done it in fact I was sure now to have a full memory. I'll let you know for the 1st tip.