Xbox One S shuts off while trying to play games

Discus and support Xbox One S shuts off while trying to play games in XBoX Games and Apps to solve the problem; Hello, every time I try and play the game it will Work for about two minutes and it will completely shut off right when I can control my person. I’ve... Discussion in 'XBoX Games and Apps' started by Clinic4llyCr4zy, Jan 29, 2018.

  1. Clinic4llyCr4zy
    Clinic4llyCr4zy Guest

    Xbox One S shuts off while trying to play games


    Hello, every time I try and play the game it will Work for about two minutes and it will completely shut off right when I can control my person. I’ve tried reinstalling the game after clearing all data on my Xbox and it still won’t work. What can I do to
    fix this?

    :)
     
    Clinic4llyCr4zy, Jan 29, 2018
    #1
  2. FredBald
    FredBald Guest
    Power Saver Shutting System Off HELP?

    I am trying to load a game (Ryse) and it requires an update to start the game. When I start the update, the update is so long that the Xbox one shuts off before it completes.. The rate it is updating its going to take a while to finish (probably all night),
    what setting can I change in the xbox so the system doesn't shut off?
     
    FredBald, Jan 29, 2018
    #2
  3. BiggetyBen
    BiggetyBen Guest
    My Xbox 360 slim freezes

    Every one in a while, my xbox will freeze up so I have to shut it off. I cannot access, play, or manuever throughout the interface or on games.
     
    BiggetyBen, Jan 29, 2018
    #3
  4. ThorX360
    ThorX360 Guest

    Xbox One S shuts off while trying to play games

    ThorX360, Jan 29, 2018
    #4
  5. Clinic4llyCr4zy
    Clinic4llyCr4zy Guest
    I have tried everything in the link you sent and it didn’t fix it, it happens with both games I have tried so far.
     
    Clinic4llyCr4zy, Jan 30, 2018
    #5
  6. ThorX360
    ThorX360 Guest
    If you tried all these steps with no results I think that you should open a repair request at the following link:

    https://support.microsoft.com/it-it/devices
     
    ThorX360, Nov 2, 2018
    #6
  7. ThorX360 Win User

    Xbox One S shuts off while trying to play games

  8. ThorX360 Win User

    Xbox One S shuts off while trying to play games

  9. Clinic4llyCr4zy Win User

    Xbox One S shuts off while trying to play games

  10. karthikeyans3 Win User

    Xbox one s

    Xbox one s turn off while playing game

    After still now it's not turn ON
  11. TheVet96 Win User

    Xbox One S randomly Shuts Off While Gaming

    Hi Amrane XV!

    Thank you for posting on Xbox Forums! I understand that the Xbox turning off is frustrating but I will be happy to assist you today with this. After trying the steps on troubleshooting your xbox turning off unexpectedly, can you try going through the Power
    Supply solutions.

    https://support.xbox.com/en-US/xbox-one/accessories/about-power-supply

    If you have any further questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
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Xbox One S shuts off while trying to play games

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