[Xbox One S] Screen flashes intermittently

DaneStar-F1D9CBD3-06D8-435C-B706-5ACEC98D170E · Oct 13, 2018

Hi all,

Need some help with my Minecraft Xbox One S console.

Shortly after purchasing my console, the screen started flashing in extremely irregular intervals, these flashes are almost instantanious but very noticable during gamplay!

Here is some info i can give:

Flashing could range between every 30min to every 2nd day.I know it is the xbox because i have a Blu-ray player and it does not flash during veiwing, it also doesnt flash when watching Netflix or TV (without external devices).

Any Help will be appreciated, so i can get back to distraction free gaming!

Thanks.

:)

GHOSTGlRL · Oct 13, 2018

Console power button flashing

My power button flashes intermittently. Flashes for 30 secs then stops. 20-30 min later flashes again. Is my one dying, overheating????

LocknessMonstr · Oct 13, 2018

xbox one s 4k intermittent black screen

I'm having the same issue. When the Xbox One S is set to 8 bit my Vizio M65-D0 will intermittently produce a "Snowy" screen and I have to change inputs in order to clear it. On the 10 bit and 12 bit settings it intermittently will produce a "Black" screen
that clears itself in a few seconds. This has happened both when streaming content from Amazon and while playing games.

OK Fowl · Oct 13, 2018

Recommend looking into the steps here: https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced
to get it serviced.

DaneStar-F1D9CBD3-06D8-435C-B706-5ACEC98D170E · Nov 3, 2018

Oh wow, ok thank you.

Did not realise it was that serios an issue.

OK Fowl

Recommend looking into the steps here: https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced
to get it serviced.

DaneStar-F1D9CBD3-06

Oh wow, ok thank you.

Did not realise it was that serios an issue.

CJThree

Video of the problem - Xbox flashing screen error: http://youtu.be/5JID7RlkiaQ

LocknessMonstr

I'm having the same issue. When the Xbox One S is set to 8 bit my Vizio M65-D0 will intermittently produce a "Snowy" screen and I have to change inputs in order to clear it. On the 10 bit and 12 bit settings it intermittently will produce a "Black" screen
that clears itself in a few seconds. This has happened both when streaming content from Amazon and while playing games.

Mister Quimby

Hey everyone!

We have previously received reports that the intermittent flashing "snowy" screen issue has been resolved. If you are experiencing a different issue besides the snowy flashing screen, please create a new thread. This way you can receive support specifically
tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. If you are continuing to experience a snowy screen, make sure that you try the following troubleshooting steps below:

From the Dashboard, Press the Menu button on your Xbox One controller.
Select Settings and then Disc & Blu-ray.
Select Persistent Storage and then select Clear Persistent Storage.
Press and hold the power button on your Xbox One console for 5 seconds.
Once your console is powered off, unplug the power cable and HDMI cord.
Wait 5 minutes and then plug in your console and HDMI cord.
Power on your console and check to see if you are experiencing the intermittent flashing issue.

If after trying the listed steps, the issue continues to occur, try the following:

If your HDMI cord is not directly plugged into your TV, try plugging the cord directly into your TV.
Try using a different HDMI cord.
If possible try plugging your HDMI cable into a different HDMI port on your TV.
Try resetting your display settings by pressing and holding the Power button for 5 seconds to power off your console.
Press and hold the Power button and the Eject button until you hear a beep to turn on your console.

If you are experiencing a snowy flashing screen, give the suggested steps a try and let us know how it goes.

[Xbox One S] Screen flashes intermittently