Xbox One S Restarts/Turns Off

JABBATHEJUT · Oct 20, 2016

Ok Im a little confused at whats going on. Since yesterday when I turn my Xbox 1 on after it sits over night or for a few hours and I get to the home screen and then go to start a game my xbox will either reset like you just hard reset it or it will either
turn off and then I got to turn it on again. Once I turn it back on or it goes back to the home screen after it resets it plays fine with no issues. Now if i turn it off for a hour or 2 and then turn it back on it doesn't do it. Does anyone have an idea
what might be the issue?

:)

Sgo79 · Oct 20, 2016

Xbox One S restarts on power-off

I use 2TB HDDs each and after a few updates, the Xbox One S device restarts every time I turn it off. Before the updates I turned it off, and the Xbox One S went off normally. I've already noticed if the power setting is for economy or fast linking, and
it's in the power saving option! I want a help to understand what happens with the Xbox One S ... Every time I turn the device off, it restarts and only after the second power off does the device really turn off.

marthyrocks · Oct 20, 2016

Can't get smartglass to connect

You can try turning off then turning on your router connection. You can also restart both the Xbox One and the iPad. Sometimes, the app might not sync with the Xbox One, so you'll have to restart them. If you have a different internet connection, try using that as well.

Miss Bijoux · Oct 21, 2016

Hey JABBA -

Do you have your Xbox One console set to >>energy saver or instant on<< mode? Try switching to the opposite of the one
you are currently using and let us know how that goes.

Miss Bijoux

Hey JABBA -

Do you have your Xbox One console set to >>energy saver or instant on<< mode? Try switching to the opposite of the one
you are currently using and let us know how that goes.

MarsNeedsTacos

I have an Xbox One X downstairs and my One S Is upstairs as a media player. Every now and then if I shut off the X and go upstairs and turn on the S it won't quite grab on to live without a restart. As others said, just a restart, odds are good you are
okay.

AyeeJamesy

If your Xbox One or Xbox One S keeps TURNING OFF, it is most likely due to OVERHEATING. Turn on the console – Scroll left from
Home to open the guide – Select Settings – Select All Settings – Select Power – Select Turn off or restart

Stryker911

Have you tried a hard restart? From the xbox one S in settings and select full shutdown. If its the regular xbox one just hold the power indicator on the front in until it turns off. then turn it back on and try your connection issue again.

AyeeJamesy

If your Xbox One or Xbox One S keeps TURNING OFF, it is most likely due to OVERHEATING. Turn on the console – Scroll left from
Home to open the guide – Select Settings – Select All Settings – Select Power – Select Turn off or restart. If you still have issues with the Xbox turning off by itself

Xbox One S Restarts/Turns Off