Xbox One S powering off

It might be time to register your device for repairs if that is happening.

Register Here: https://support.microsoft.com/en-us/devices

How to: https://support.xbox.com/en-US/my-account/warranty-and-service/register-your-product

Xbox Support: https://support.xbox.com/en-US/

Best,

Nozzle

Hi gondavid,

Thanks for your post! If there are any issues with the Xbox One S giving issues with power, either not powering on or powering off abruptly, try the solution here:

Your Xbox One S console won't turn on.

Please let us know how this goes, thanks again!

Hi again catqeen1234,

Thanks for your update. Since you mentioned your Xbox One S is powering off at random, there could be an issue with it's internal power supply. To test this, check out this article:

Xbox One S Power Solution.

Please let us know about your results.

Hello ErinRobinson1,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
ErinRobinson1!

Hello MikeLynch34,

Thank you for posting on the Xbox forums. We understand that your console is turning on for a bit, not providing a video signal to your television and shutting itself off. We have a support article that provides troubleshooting for an

Xbox One that is turning off unexpectedly. Also, we recommend making sure the console is plugged directly into the wall instead of a surge protector. Once the console is able to maintain power, we recommend using the support article for

troubleshooting a blank TV screen when your Xbox One is on. Be sure to let us know the results MikeLynch34!