Xbox one s power up

AaronPassananti · Apr 10, 2020

My xbox is powering up but its not connecting to the tv i did a internal power supply reset and that didnt work it will stay on for different amounts of time and then it will shut off, ive tried replacing hdmi cables and that hasnt fixed the issue either.
Its a brand new console ive only had it for 4 or 5 months and im already ready to switch to a different company this is ridiculous.

:)

XBF Brad A

Hello Aaron,

Thanks for coming to the forums with your issue with a blank screen. We recommend trying out the
troubleshoot wizard for blank screen. Please be sure to try all of these
and let us know. If still having issue not seeing anything you may want to think on getting the console repaired. You can set one up on the
device support page.

Thanks,

Brad

Seam ✅

You should message me on psn when u do get it, reply here again once you've got your stuff set up 👌&#55356;�

Seam ✅

I don't really think you have any choice if the xbox is out of warranty

Well I could either pay $284 for a replaced system but it's not worth it cos that's pretty much the price of a brand new system anyway. I've established that I could probably just get the series X when it comes out anyway but in the meantime I'll be loaning
a console from a friend.

BakyOsijekHr

Have you tried this:

1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

2. Wait 30 seconds, then plug the power cord back in.

3. Press and hold the BIND (controller sync button located on the left side of the console or bottom right if a one S or one X) and the EJECT button and then just press the Xbox button on the console once.

4. Continue holding the BIND and EJECT buttons for 10-15 seconds.

5. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

7. To reset your console from the Xbox Startup Troubleshooter, use the D-pad and A button on your controller to select Reset this Xbox.

9. When prompted, select Keep games and apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.

Seam ✅

Sorry to hear it. Have you tried forcing a reset on the console? Powercycle the console by holding the power button on it for 10 seconds till it shuts down.

Then hold the Sync + Eject buttons at the same time and then turn on the console. Keep holding the Sync + Eject buttons until you hear the second start up tone. This will bring you back to the original set up with an option to keep your games and apps
installed.

If you still have trouble after that then you may need to set up a repair of the console. You can do this at
https://devicesupport.microsoft.com. Once set up and you have received your shipping label via email you can pack up the console.

Please be sure to only send the console and nothing else as Xbox does not guarantee that extra items such as cables or controllers will be returned.

Hi. Thanks for your reply - I don't think I can do a reset like that because I don't get a display when the Xbox does turn on for the minute or so.

I also don't have the funds to put in my console for replacement and I'm pretty sure it is ineligible for a replacement because the console has been taken apart before and the back isn't clipped in place properly.

I can still try your method and get back to you.

FOLLOW UP: I Can't do the reset method you've suggested.

Xbox one s power up