Xbox one S - power does not turn on

Hello Sadruddin1,

Thanks for posting on the Xbox forums. We understand that your Xbox One S is turning off as soon as you try turning it on. We have a support article that provides

troubleshooting for an Xbox One that won't turn on. Also, we suggest making sure that the console is plugged directly into a wall outlet. Be sure to let us know the results
Sadruddin1!

Hey there!

Sorry to hear you are running into these issues with the Xbox One console. When you power on the console, does the light turn on and stay on with no display, turn on and then turn back off, or does the light not turn on at all?

If this is the case then we will need to troubleshoot your consoles power supply. Go ahead and click on the following link for the Xbox One Power Solutions Troubleshooter.

Xbox One S or Xbox One X Power Solutions

Xbox One Power Supply Solution

Please let us know if this has helped!

Try this:

1. Turn off your Xbox using the power button on the console.

2. Once your Xbox has completely powered down, unplug the power cord from the back of the console. Don't simply unplug the cord from the wall's electrical socket — it must be disconnected from your Xbox.

3. Wait for 5 minutes, and then reconnect the power cord to both the Xbox console and the electrical socket.

4. Let another minute pass. If you're using an original Xbox One (as opposed to an Xbox One S or One X), watch for a small white light to appear on the Xbox One's power brick (the rectangular part of the power cord). Once the white light turns orange, you can turn your Xbox One back on. If you're using an Xbox One S or One X, just wait out the minute and turn it on afterwards.

Also, does the mic work with other controllers?

Hi there, you can try to clear the cache on your Xbox one.

1. Press and hold the power button on the front of the Xbox until it turns off completely.
2. Unplug the power brick from the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache.
3. Plug in the power brick.
4. Let another minute pass. If you're using an original Xbox One (as opposed to an Xbox One S or One X), watch for a small white light to appear on the Xbox One's power brick (the rectangular part of the power cord). Once the white light turns orange, you
   can turn your Xbox One back on. If you're using an Xbox One S or One X, just wait out the minute and turn it on afterwards.

Hello Elcee1106,

The Xbox One S does not require a power supply, or power brick, the power supply for the Xbox One S is on the inside. It seems like what you need is just a new cord. Am I right or did I misunderstand?