Xbox One S ordered through Microsoft but no rewards points

I ordered an Xbox One S through Microsoft but the rewards points haven't shown up on my account. I'm sure I used this account because it made me sign in to process the payment. I do remember something about my younger brother having difficulty signing in
so his email address might be the account primary, but regardless, if an account is signed in, shouldn't it be credited with the points?

Thanks, Andrew

:)

 

I did not receive my 50,000 reward points for buying a Xbox One S

I received my Xbox one S that I ordered through the Microsoft store but I didn't receive the 50,000 reward points.

Please help!

 

50,000 rewards points

hi

Just wondered when or if anyone else is having problems with receiving the 50,000 rewards points for purchasing an Xbox one s through the Microsoft store.

I have fulfilled all terms and conditions but still see no reward for the promotion offered.

 

The points can take up to 14 days to appear in your account after purchase.