Xbox One S order and 50,000 points

The HeimdaII · Jan 4, 2017

I had a mission where if I upgraded to an Xbox One S I would get 50,000 points but its been 20 days and I still don't have my rewards. Can I please have assistance?

:)

Emyn · Jan 4, 2017

Missing Reward points

Order #12632456311

Hi,

I placed an order for a Xbox One S Gears of War 4 Bundle prior to Christmas 2016 as part of your pre-Christmas Reward Point promotion. However, I have still not received the expected 50,000 points.

Can you please investigate this?

Regards,

Craig

Virgo Ink · Jan 4, 2017

I bought this Xbox One under the premise that i'd get 50,000 Microsoft rewards points

I ordered the xbox one through the Microsoft store instead of waiting until Black Friday because you offered free shipping and 50,000 Microsoft Rewards points for order placed before December 31, 2016, and a free games I'd ordered before October 1st. I placed
my order September 30th. I have yet to receive my 50,000 microsoft reward points. The order number is 9641915278. I really would like my 50,000 points.

XBLRewards8 · Jan 5, 2017

Hello The HeimdaII,

Apologies for the inconvenience. There was a delay receiving purchase data for the latter weeks of December from MicrosoftStore.com. We have since received this information, and I can confirm that I see your purchase currently processing. It should be output
soon to the webpage, and you should be able to see it pending within the next 1-3 days.

XBLRewards8

Hello The HeimdaII,

Apologies for the inconvenience. There was a delay receiving purchase data for the latter weeks of December from MicrosoftStore.com. We have since received this information, and I can confirm that I see your purchase currently processing. It should be output
soon to the webpage, and you should be able to see it pending within the next 1-3 days.

Mike Gentile

My 50,000 points for purchasing the Xbox One S on 12/21 haven't even showed up as pending!

GaryAngarita

I also have the same question. I just bought a boatload of games for the holidays but I'm not seeing any Rewards credits or points. I got the 50,000 points for buying an Xbox One S but I haven't seen anything other than that.

XBOXJD04

There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
right, the 50,000 were for upgrading from a 360 to a One S.

I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.

XBOXJD04

The offer was 30,000 for upgrading from a 360 to xbox one and 50,000 for upgrading from a xbox one to xbox one s.

Xbox One S order and 50,000 points