Xbox one s not sincing with soundbar properly (old xbox one is fine)

Warren3000 · Aug 29, 2016

I just purchased an xbox one s and during the setup in device control under tv&one guide I program in my soundbar (Samsung HW-F450) so that it turns on and off automatically with the xbox, However it doesn't seem to program properly. Under device power options
I have it set to "Toggle" for both when the xbox turns on or off. This does nothing when you turn the xbox on or off except it turns the soundbar off if it is already on when you turn the xbox on (Soundbar does not turn on when xbox is turned on).

I have tried programing in the soundbar both by typing in the model number and by the guided setup (in the guided setup xbox sends mute command to soundbar, the soundbar picks it up and I confirm)

I then reprogrammed in the soundbar into my original xbox one just to check if it works and it functioned just fine (turned on and off with xbox).

I can see that the IR port on the xbox one s (if I look through my camera at it) IS trying to send a command (blinks red) when I turn my xbox one s on and off, however it doesn't effect the soundbar (only shuts it off if its on already when you turn on the
xbox).

I do have my Samsung tv programmed in to turn on and off with the xbox one s and that works fine.

My guess is possibly the One s has the incorrect remote codes programmed in for this particular soundbar (maybe others), or is my One s defective

:)

SpoopyJlian · Aug 29, 2016

Upgraded to Xbox One S now surround sound no longer works (0x80bd0009)

Thanks for getting back to me!

I have both my console and soundbar plugged into my TV. My Xbox One S is connected to HDMI 1 and my soundbar is connected to HDMI 2 (ARC). It's the recommended setup.

It's also the exact same setup as before with my old Xbox One.

Again, with this setup I am not able to get surround sound on the S, which didn't happen with the non-S.

Japekki · Aug 29, 2016

Dolby Atmos random cut outs

I have too sound/picture cutout problems. I have Sony HT-ZF9 3.1 Dolby Atmos Soundbar. It seems to be only when enabling Atmos on Xbox one S. Super annoying. I have latest Sony zf9 soundbar update. It enabled eartc option but that didnt help for the problem
either! Microsoft fix this and fast!!! When i not using atmos on xbox one s everything works just fine.. so its xbox one problem not soundbar or tv! I have sony tv also.

Warren3000 · Aug 29, 2016

Update: I tried to sync it with a different xbox one s and it does the exact same thing, so it seems the remote signal output for this soundbar and probably many other Samsung soundbars since they most likely use the same remote signals is incorrect from
the xbox. Hopefully this is fixed in the next system update.

GERMANOO7 · Oct 31, 2018

I have the same issue with my x1x. My original xbox with kinect worked fine, would turn my soundbar on and off. now i cant get my new box to do this. I figured out however that for some reason when I click the tedt button twice quickly it works. But when
you turn your xbox on it'll only click it once, hence it not working. I believe its a prblem with the code on their end... has anyone figured out a solution to this?

Warren3000

Update: I tried to sync it with a different xbox one s and it does the exact same thing, so it seems the remote signal output for this soundbar and probably many other Samsung soundbars since they most likely use the same remote signals is incorrect from
the xbox. Hopefully this is fixed in the next system update.

GERMANOO7

I have the same issue with my x1x. My original xbox with kinect worked fine, would turn my soundbar on and off. now i cant get my new box to do this. I figured out however that for some reason when I click the tedt button twice quickly it works. But when
you turn your xbox on it'll only click it once, hence it not working. I believe its a prblem with the code on their end... has anyone figured out a solution to this?

Japekki

I have too sound/picture cutout problems. I have Sony HT-ZF9 3.1 Dolby Atmos Soundbar. It seems to be only when enabling Atmos on Xbox one S. Super annoying. I have latest Sony zf9 soundbar update. It enabled eartc option but that didnt help for the problem
either! Microsoft fix this and fast!!! When i not using atmos on xbox one s everything works just fine.. so its xbox one problem not soundbar or tv! I have sony tv also.

SpoopyJlian

Thanks for getting back to me!

I have both my console and soundbar plugged into my TV. My Xbox One S is connected to HDMI 1 and my soundbar is connected to HDMI 2 (ARC). It's the recommended setup.

It's also the exact same setup as before with my old Xbox One.

Again, with this setup I am not able to get surround sound on the S, which didn't happen with the non-S.

Misses Quinzel

Interesting. That should be going through just fine, then. The error code indicates to me that it doesn't recognize those options you're trying to set up; it seems that the Xbox One S isn't seeing your soundbar because it's going through the TV even though
your original console did.

Odd step, but does your soundbar have an optical port you can use to plug an optical cable from your console to your soundbar? I am wondering if you may need to do that extra step to get sound properly.

If so, this might be by design, but I'll want to ask around and see for sure first. I want to see if you can get any sound at all out of that soundbar first doing that.

Xbox one s not sincing with soundbar properly (old xbox one is fine)