Xbox One S networking issues(like all the others)

Hey there Noah FTW,

Sorry to hear about the network performance. Let's check a few things to narrow this down.

Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

• Download Speed
• Upload Speed
• Latency
• Packet Loss %
• Wireless Strength (if applicable)
• Modem Manufacturer
• Router Manufacturer (if being used) as well as the model number
• NAT Type

Let's then have you try to do a Network power cycle, to see if it helps.

• Start by powering off and unplugging your Modem, Router (if applicable) and Xbox One console.
  
• After 60 seconds of the devices being powered off, turn on the power to your Modem and then the Router (if applicable).
  
• Wait another 60 seconds for the network equipment to turn on and gain the proper signals from your ISP. Then turn on your Xbox One console.
  

That information will help us determine the next best steps. Thanks!

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The consoles are on the same network. One is my brother''s and the other mine. xbox live appears to work with just one xbox on the network and the other disconnecting. This shouldnt happen because our old internet was about 10 times slower than our one now.
And we could get online with both xbox''s with no issue

Our internet is also a Web Only plan. Could that have some effect on it?

I had similar wi-fi/network recognition problems across multiple Xbox One S consoles. Would also get randomly kicked off of Live with frequent disconnects. Ended up returning those Xbox One S consoles and haven't bought an Xbox since.

was hoping this issue would be resolved with the Xbox One X, but it looks like that's not the case. Guess I'll be holding off on getting the X for awhile now.

and it's so weird, because as other posters here have said, other devices can connect to the same network with no problems.

Thanks for the advice it's just that all my other devices on the network whether it be wifi or hardwired are all getting 10+ Mb/s consistently at the same time that my two hardwired Xbox wont break 3 Mb/s and has been consistently like that at any time
of day for almost a month. It seems like my ISP and Xbox servers arent interacting well which is why I was curious if others maybe in the same area or with same ISP were experiencing the same issues.

Thanks for the reply. Ive tried all of those things. Ive proved it is not microsoft since i can connect to any other isp and get full speeds. I and many others have asked them “COX” to open a ticket and ask for a tier 3 tech to hook up an xbox and test
their network themselves. This issue is occuring with xbox one, one s, and one x...