Xbox One S network connection issues

THEOUTLAW422 · Sep 24, 2016

Recently purchased an Xbox S and I was having issues with my network connection, I found a solution to the problem make sure that your Xbox S is set to Energy Saving not Instant on that fixed my issue. Make sure you restart your Xbox after you change the
setting.

:)

jowncat · Sep 24, 2016

Game streaming on my new Xbox One S is pixellated

My XBOX ONE (non S) was silky smooth for Game Streaming, but my One S has severe pixellation / artifact issues.

I have 19.21.7006.00000 Xbox App on Win 10, and the latest Software on the One S.

I'm hardwired into the same Gigabit switch as the One S with my laptop, with GigE connections all round, and i've tried rebooting all parts of the network.

jowncat · Sep 24, 2016

Game streaming on Xbox One S is terrible

My old black Xbox ONE was smooth for Game Streaming, but my One S has severe pixellation / artifact issues.

I have 19.21.7006.00000 Xbox App on Win 10, and the latest Software on the One S.

I'm hardwired into the same Gigabit switch as the One S with my laptop, with GigE connections all round, and i've tried rebooting all parts of the network.

Dridge118 · Sep 25, 2016

What was your issue? I have a network issue too. Blank blocks not loading and my wired internet speed half of what it should be.

radnj1972 · Oct 31, 2018

What was your issue? I have a network issue too. Blank blocks not loading and my wired internet speed half of what it should be.
Click to expand...

me too. Recently got Fios gigabit internet and the throughout of device is very slowwww!

Ryan [Limitless]

Hi Treva, I'm Ryan.

Are you experiencing the issue on Xbox 360, Xbox One, or Series X|S? Is there any specific error code/message? There have been a lot of reports related to backwards compatability issues recently.

If it's an Xbox One or Series X|S:
https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection

If it's an Xbox 360:
https://support.xbox.com/help/hardware-network/connect-network/xbox-360-network-connection

https://support.xbox.com/help/xbox-360/networking/connectivity-solutions_2

Here to help.

XBF Houmaidi O

If your Xbox One S console is having network connection issues of any kind, go to Troubleshoot your Xbox One network connection, answer a few questions, and we’ll point you to the best troubleshooting steps for the specific type of connection issue you’re experiencing.

XBF Aicha T

Hello There ! I recommend checking the link s bellow to resolve the issue :

Troubleshoot your network connection speed | Xbox Support

Troubleshoot your Xbox One network connection | Xbox Support

XBF Crystal P

Hi there Kaiwen9,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting to the network connection on the Xbox One S. I recommend to try the following article: I
need help with my Xbox One network connection.

If the issue persists, I recommend to try the following to help isolate the issue:

Try connecting the Xbox to a different network to help troubleshoot the console itself. If the issue persists, then the console will need to be repaired.
If the console connects, this lets us know there is an issue with the network configuration. We recommend to contact the Internet Service Provider.

Give this a try and let us know the results.

XBF Crystal P

Hi there EdgiestDart,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting to the Wireless network on the Xbox One S. I recommend to try the following article: ”I
get an error message when I run the ‘Test network connection’ on Xbox One”.

Give this a try and let us know the results.

Xbox One S network connection issues