Xbox One S needs factory reset to boot constantly

Hi,

The main Operating System on an Xbox console is run from the hard drive. By the looks of what you're describing, the hard drive in your console is failing. The only fix is get your console repaired.

hi,

try to make a factory reset with the option to keep your data. you need your login information.

https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

I think the factory reset will not work. I came from an Xbox S for Xbox X, and the problem was already on Xbox S.

I think the problem is not linked to the console, but apparently in the account.

which xbox is it, if xbox one or one s then could be the hdd is corrupted or failing, full factory reset might be needed again or repair.

Have you tried a factory reset and try doing an offline system update ? To me it seems you corrupted the os on the xbox installed to the internal drive. If you interrupted the update. So i suggest doing a fresh system update while offline after a factory reset. Apart from that any change in the boot animation aka the boot logo when you first boot up the xbox. The time it takes to get to the dashboard before and after this happened. That happened to my xbox series s regardless of being in standby and powersaving.

Hi there,

since you mentioned that the console sometimes crashes on boot up I suggest trying to do a factory reset to see how it behaves afterwards.

The console can be reset with keeping games and apps installed, you will however need to Download your profile again, which does require knowing the account credentials.

See this link for more information and the steps on how to perform the Factory reset:

https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

Let us know the results