XBOX ONE S Μαύρη οθόνη[Translation-Xbox one S black screen]

EleniMavropoulou · Sep 9, 2019

Γεια σας,

Δεν εμφανίζεται τίποτα στις 2 από τις οθόνες που δοκίμασα όταν συνδέω την κονσόλα. Τι μπορεί να φταίει;

Ευχαριστώ

[Translation-Hello

Nothing appears on 2 of the screens I tried when I connect the console. What could it be?

Thanks]

:)

XBF Brad A

Hi Eleni,

Thanks for coming to the forums. We recommend to try the
troubleshoot guide for blank screen on Xbox one. Also, try a different HDMI cable or HDMI port on the TV.

Thanks,

Brad

EleniMavropoulou

I have already did that... But there is no result...

XBF Crystal P

Hi there Eleni,

Thanks for the update on the issue with the Xbox One S. If the issue persists after trying the following article: blank screen
on Xbox one, , your console may need to be serviced. Go to Device Services

to submit a repair request or
contact Customer Support for further assistance.

Give that try and let us know the results.

XBF Amber M

Hi there
EleniMavropoulou,

Thanks for reaching out to us in the forums. To better help organize the forums, please reply on your
original post,
XBOX ONE S Μαύρη οθόνη[Translation-Xbox one S black screen] , to help assist and know what troubleshooting has been done.

I would like to remind you of the Xbox Forum Guidelines.

13) Please do not spam. No commercial posts or flooding the forum with useless content.
Double, triple, etc. posting can also be considered spam.

We'll be locking the thread. If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Many thanks!

SpyrosKap

I bought my Xbox One S in December 2018 and currently i'm experiencing 2nd black screen in a few months.

I got first black screen in January 2019 and got my xbox fixed by Microsoft. Now in June 2019 i got 2nd black screen. So frustrated!

I'm curious what did they fix? What is causing black screens? I'm also playing my games on external hard drive to not strain the internal hard drive but black screen keeps happening.

I've tried troubleshooting steps (except the usb update cause i don't remember my dashboard version and i still have black screen) so i'm confused nothing works.

I'm thinking if it gets fixed for a 2nd time i'm going to sell my Xbox One S and buy an Xbox One X so maybe i would have better luck with different hardware. I really don't know... my white Xbox 360 Pro is still alive and never got red ring of death and
Xbox One S keeps breaking with black screens. I'm lucky with Xbox 360 but so unlucky with Xbox One S. I'm so disappointed with Microsoft hardware.

XBOX ONE S Μαύρη οθόνη[Translation-Xbox one S black screen]