Xbox One S lost most of functionality after switching display output to 4k

Bought a new Sony 4k tv last night and when I hooked up the xbox one S it asked me if I wanted to change the display to 4k, so I naturally said yes. After that things slowly started to stop working. First thing I tried was an ultra HD bluray, but when
it went to play that it said it couldnt read the disc. After that I noticed all the tiles from the home menu were gone and most of the icons on the left were grayed out. I can open some apps but it always says there is no internet connection even though
it is connected. Also, if I try to enter the settings menu it immediately closes out the second i click on that menu. Anyone have any idea what might be happening?

:)

 

Visio 50 inch D1 not working

Some 4K TVs with multiple HDMI inputs may only truly output 4K with select ports. It may be one of the HDMI ports of the whole set, or several. Consult your TV manual for those exact details.

For 4K output, the Xbox One S must be connected to a port that supports 4K at 60Hz, with HDCP 2.2.

Try out the different ports on your TV with your Xbox until you are able to set 4K as your resolution in the display settings.

 

Xbox One S 4K output causing black flashing with Vizio PQ65-F1

When I enable the 4K video output on Xbox One S it causes intermittent black screen flashing on my new Vizio PQ65-F1

Set-up: Tivo Roamio>Xbox One S>Yamaha RX-A660BL>Vizio PQ65-F1 on HDMI 1 input on TV. All HDMI cables are high speed 18GBps.

When I enable the 4K display video output setting on the Xbox One S the problem happens when watching TV or playing games.

When I change it to 1080p the problem is resolved. Allow 4K setting is turned on and YCC 4:2:2: is turned off in advanced settings.

Using a Roku through the receiver with 4K to the TV works fine no issues, the problem is only with Xbox One. on 4K video output.

Is there any way I can play Xbox One S with 4K video output for TV watching and gaming on the Vizio PQ65-F1 without these HDMI handshaking issues?

Thanks.

 

Hey there!

I'm sorry to hear about the issue. The first, and easiest, suggestion is going to be trying to

power cycle your console. If the issue persists after that, the next thing you'll want to try is a

factory reset of your console. You can keep your games and apps when you do this.

Hopefully one of those doe the trick for you. Let us know!

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