Xbox One S keeps signing my profile out.

Discus and support Xbox One S keeps signing my profile out. in XBoX on Consoles to solve the problem; My brand new Xbox One S keeps randomly logging my profile out. The internet connection will be fine and still connected when this happens. Sometimes... Discussion in 'XBoX on Consoles' started by OneKillerJester, Jul 5, 2017.

  1. OneKillerJester
    OneKillerJester Guest

    Xbox One S keeps signing my profile out.


    My brand new Xbox One S keeps randomly logging my profile out. The internet connection will be fine and still connected when this happens. Sometimes when it happens I cannot log back into my profile unless I restart the console. I've tried deleting my profile
    and resetting the console and I've tried to reset the wifi connection and nothing has worked. Please help as this is driving me crazy and I can't progress on any of my games.

    :)
     
    OneKillerJester, Jul 5, 2017
    #1
  2. SiriuslyGandalf
    SiriuslyGandalf Guest
    Keeps signing me out

    Hello, my Xbox one S keeps signing me out and it is rather annoying I lose my place in all of my games. Please help I've redownloaded my profile but still having the problem
     
    SiriuslyGandalf, Jul 5, 2017
    #2
  3. WarshRagg
    WarshRagg Guest
    New Xbox One S keeps signing me out of Xbox Live and my profile.

    My xbox keeps signing me out of both xbox live and my xbox profile
     
    WarshRagg, Jul 5, 2017
    #3
  4. DENAz666 Win User

    Why does my XBox One S keep signing out of my profile?

    Hi,

    Sorry to hear you are having trouble!

    There is a troubleshooting support article that might help you with your disconnecting troubles:

    Xbox Disconnect Solution

    This has a number of checks you can run to find and fix the issue :)
  5. XBF Brad A Win User

    Xbox One keeps signing me out of my profile

    Hello F0urq,

    Sorry for the issue with getting signed out. Have you tried rebooting your router? Also is the console plugged directly into a wall outlet and not a surge protector or extension cord?

    Thanks,

    Brad
  6. F0urq Win User

    Xbox One keeps signing me out of my profile

    Hello XBF Leonzo G,

    Thank you for the reply!

    I have actually viewed the ports used and have confirmed in my router that their is no issue.

    My router is setup and configured for UPNP and is allowing the xbox live traffic to pass through necessary ports without problems.

    In the past, with the same configuration on my Xbox and the same router configuration, I was able to connect to XBOX live perfectly fine. This leads me to believe its a firmware/OS update that has been applied to my system that is causing the issue.

    A quick/simple search of “Xbox Live keeps logging out” on google or the forums will display the results of many other users experiencing the same issue.

    I look forward to your reply regarding this matter.

    Hello ,

    Thank you for keeping us updated. Your network statistics look great. Is this console enrolled in the

    Xbox Insider program    ? We need to make sure the connection to Xbox Live is 100%. This can be done by completing the port forwarding process. The article entitled

    Network Ports Used by Xbox Live on Xbox One     will contain all the ports required, and explain how to complete port forwarding. Be sure to let us know the results!
  7. XBF Leo G Win User

    Xbox One keeps signing me out of my profile

    Hello F0urq,

    Thank you for keeping us updated. Your network statistics look great. Is this console enrolled in the

    Xbox Insider program    ? We need to make sure the connection to Xbox Live is 100%. This can be done by completing the port forwarding process. The article entitled

    Network Ports Used by Xbox Live on Xbox One     will contain all the ports required, and explain how to complete port forwarding. Be sure to let us know the results!
  8. F0urq Win User

    Xbox One keeps signing me out of my profile

    The interactive troubleshooter was of no help.

    Did the majority of the steps it had suggested.

    I will provide my networks stats here for reference:

    Download Speed: 45.64 mbps

    Upload Speed: 6.52 mbps

    Packet Loss: 0%

    MTU: 1480

    Latency: 70ms

    WiFi Strength: 90%

    Still having the issue.
Thema:

Xbox One S keeps signing my profile out.

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