Xbox One S Keeps Signing Me Out

XDBRAT · Feb 4, 2018

My Xbox One S keeps signing me out no matter what I do. I could just be sitting on the dashboard, YouTube or Netflix, or even in Skyrim. It takes a few minutes sometimes as long as an hour but it always signs me out. I don't know how to clear cache cookies
and data on the system and I don't know how to download my profile. I'm told doing both helps.

:)

BMorBMor · Feb 4, 2018

xbox live SUCKS

Xbox live keeps signing me out! Ever since I've had an xbox one s it keeps signing me out and making me quit games. I also have good internet 100 mbps google fiber, it's becoming a real pain in the butt.

BTW I'm not even playing online!

MuffyButtnugget · Feb 4, 2018

Xbox One S keeps signing me out

Hello, I have a Xbox One S, I bought it brand new and have had it for about a year give or take. Ever since I bought it I would get signed out of my account on a daily basis, at least three times a day in the 2 hours I play a day. At first I chalked it up
to be crappy internet connection, until I realized it wasn’t signing me offline, it was signing my whole account out. I have tried to reset my password with a 30 minute process going through Microsoft’s horrible tech support page only to have account signed
out IMEDIATELY after. I don’t know what to do besides wait for the xbox one X and hope the problem has been fixed because none of my friends with the original Xbox one ever have the same problem. All I can tell people for sure is that
the xbox one s is trash. Don’t ever buy it because you will be disappointed in your purchase. I am also a owner of a PlayStation 4 and could tell you for a fact that my PlayStation never ever has this issue,
the only issue is that all my friends have an xbox instead of a PlayStation.

Mister Taurus · Mar 7, 2018

Hey there!

We're here to help. Let's have you
delete your account from the system, don't worry, your info is saved to the cloud. Power down your console, unplug the console and router for five full minutes, and re-download your account. This will refresh your account and delete your cookies. Also,
we suggest making sure that you're not using a surge protector and the console is plugged directly into a wall. Another helpful tip is checking if unplugging any USB accessories, including external drives, helps with this issue.

Mister Taurus

Hey there!

We're here to help. Let's have you
delete your account from the system, don't worry, your info is saved to the cloud. Power down your console, unplug the console and router for five full minutes, and re-download your account. This will refresh your account and delete your cookies. Also,
we suggest making sure that you're not using a surge protector and the console is plugged directly into a wall. Another helpful tip is checking if unplugging any USB accessories, including external drives, helps with this issue.

LunaLight7

Hi, there!

Try to reset your console to factory defaults.

Follow step by step the guide:

Press the Xbox button to open the guide.
Select Settings.
Select All Settings.
Select System.
Select Console info & updates.
Select Reset console.

7.On the Reset your console? screen, you'll see three options:

Choose ->Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially
corrupted data without deleting your games or apps. This will save you from downloading or reinstalling the large game files.

After you select one of the options, your Xbox One console will begin the process of erasing the selected content and resetting itself to the default settings.

Guide Link: https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

Tell us if it workerd!

OK Fowl

HI,

Take a look at this troubleshooter for the disconnection problem. It may help: http://support.xbox.com/en-US/xbox-one/networking/random-disconnect-solution

eggsdofly

Yeah, I turned it off, turned off Kinect recognition upstairs, and even turned on a passcode for my sign in, but I am still automatically signed in upstairs!

rich1d-7F63995D-2664

I have been following the lizard squad news but I thought that was all done with now?

Xbox One S Keeps Signing Me Out