Xbox One S is running extremely slow

MichaeI._ · Aug 12, 2020

So at the beginning of August(2020) my Xbox One S has been running extremely slow. Everytime I go to start it up, it stalls on a gray screen for a few minutes and says “Home took too long to start” and “SignIn” took too long to start. It does eventually
load my apps and games gradually over the course of 15-20 minutes. I have cleaned the console for dust, restarted it, unplugged it for a few minutes, cleared all it’s caches and hard reset it and I am still having problems. It has had no other problems prior
to this one except connectivity problems that I have resolved with my ISP. My console is about 4-5 years old however I do not think that has anything to do with this problem. I have tried everything on the internet relating to this and similar issues to no
avail.

:)

XBF Ezra G

Hello Michael._,

Thank you for your post. I understand you are experiencing an issue with your Xbox One S performing slowly and not loading the home screen. To troubleshoot this, please try performing a

Factory Reset while keeping your games & apps installed.

Please let us know how this goes.

OneBowlTKO

I have factory reset keeping mu games....this didnt fix it. I factory reset losing my game this didnt fix it. Seriously what’s wrong my S isnt even a year old.

rhinobutthead

Same here man, mine started at about 1ish? I cant remember what time but I start up the xbox, goes to xbox green screen for about 5-10 min then goes to a grey or black screen for about the same time then Gradually loads in all of my apps, I then try clicking
on a game and it freezes or Starts to load in but stops and a notification pops up that says “sorry this game took too long to load”

I just wanna enjoy me some quarantine. I thought I was the only one with slow dashboards and freezing. HELP US PLEASE

NikMikelinich

A couple of things to check.

Inspect the ventilation holes for dust accmulation and clean them if required.

If you use Instant on power mode it doesn't hurt to fully shut down the console every now and then and remove the power cord for a few minutes. This will reset the power supply.

If you're using a power board, try connecting the console to a separate wall socket by itself.

Reset power supply solution has steps that may assist.

All of these are helpful tips, thank you very much!

Nik

NikMikelinich

Hey everyone! Hope you are all safe and healthy in these troubling times.

As of today, April 5th, 2020, my Xbox dashboards speeds are working RIDICULOUSLY slow. I am unable to move even a space over my dashboard before my whole system crashes/stalls to a halt. I have tried EVERY fix on the internet possible (yes, I have hard reset
so please don't tell me to do that, and cleared the MAC address, and reset my blue ray whatever, etc. etc.); to no avail.

Have any Xbox One users been experiencing this issue!? It is extremely frustrating. If you're a Microsoft employee reading this, please help a loyal customer out!

All the best,

Nik

I have had no prior issues with my Xbox at all. It is a 2013 model that has been running beautifully for 7 years, and I am praying it will hold out until the Series X. No money to buy a new one currently since I'm out of work due to the COVID-19 outbreak.

Xbox One S is running extremely slow