Xbox One S internet connection issues after recent update

No scam involved with releasing the One S a year or so later after the Xbox One.

Ive not had any issues with either the Xbox One or the One S, in fact I'm quite happy.

Games do need internet access to update, maybe this is the issue or maybe it isn't.

My wife uses a Xbox One S in offline mode. It has not been connected to the internet after the initial updates. She uses it to play a bunch of kart like racers. I have offered to connect it, but she does not want to deal with updates.

I am having the same issue, but this is after an update to my Xbox One S. Netflix, YouTube, Plex, and more cannot see my Xbox for casting.

I suspect the recent update is what broke things.

Hello Good morning Happy,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to complete downloads and updates on your Xbox One S.Just a reminder, we are not able to double check the account or the devices that is connected to your account. No worries, we do have some effective troubleshooting steps here that could fix the issue.

Here are a few troubleshooting steps that you can try:



1. Check your internet connection: Make sure that your Xbox One S is connected to the internet and that your internet connection is stable. You can test your internet connection by going to Settings > Network > Network settings > Test network connection.



2. Clear the cache: Clearing the cache on your Xbox One S can help resolve issues with downloads and updates. To do this, press and hold the power button on your Xbox One S until it turns off. Then unplug the power cord from the back of the console and wait for 10 seconds. Plug the power cord back in and turn on your Xbox One S.



3. Check for updates: Make sure that your Xbox One S is up to date with the latest system updates. To check for updates, go to Settings > System > Updates & downloads > Console update available.



4. Try a wired connection: If you're using a wireless connection, try connecting your Xbox One S to your router using an Ethernet cable. This can help improve download speeds.

Hope I helped! Let me know if you have any other questions or concerns.


Microsoft Community Moderator

UPDATE: Xbox One S returned. No solution for audio sync issue on DVD/Blu-ray playback.

After scouring the internet I cannot find a solution. The Xbox Support seems to be correct. There was an issue with the Xbox One S where the audio was not in sync with the video on DVD and Blu-ray playback. I returned the Xbox One S.

Hopefully few other experience the issue.

Good Luck!