XBOX One S heating up even off

It was most likley was getting to hot.When a xbox one, s, or x get to hot, they turn off to prevent over heating.

So you are saying that is normal for the console to aways have the fan on!? Even if it´s off, the normal is for the fans to continue working forever...Because the fan is cooling...what? Something that it´s not even heating?!?!Are you serious?!?!

Hello Dead Z, I am an independent advisor and I will be happy to help you today. My name is Khaji

It is normal for the Xbox Series S Black Carbon to run a little hot, even when no games are running. This is because the console is designed to dissipate the heat generated by the internal components through the
ventilation. However, the amount of heat may vary depending on several factors, such as the length of the gaming session and the demands of the game.

It is important to mention that the Xbox Series S Black Carbon has higher performance than the Xbox One S, which could result in greater heat generation. However, if the console overheats, a warning will appear on the screen informing you about this and it could even turn off by itself to prevent damage.

If you notice that your Xbox Series S Black Carbon is getting hotter than normal or if you are experiencing performance issues, I would recommend checking the following:

Console location: Make sure the console is in a well-ventilated location and that there is nothing obstructing the airflow to the console fan.

Power mode: If your console gets hot even when it's off, you can change the power mode to “power saving” instead of “instant start.” This will completely turn off the console when you turn it off, which could help reduce heating

Thank you very much for your patience and understanding! If you need anything else, don't hesitate to contact us again.

some games especially cod make the xbox work harder so it will heat up . There could be dust in the system.

Make sure s round is clear especially the back as this is were the heat blows out , and if its close to a wall a cabinet it will build the heat up . 🤔

If the Xbox is unexpectedly turning off during gameplay, first ensure you have adequate "breathing room" for the console and power supply. The Xbox uses cooling fans to expel heat, but if there's too much heat building up, the console
will automatically shut off.

You can read this support article for more troubleshooting steps for the console turning off: http://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly