Xbox One S HDR

I am having an issue where I cannot get an HDR feed from my Xbox One S.

Please note: I have gone through the troubleshooting steps already.

TV: Sony Bravia 55X850D (4K HDR 2016 Model)

Plugged into HDMI1

Cable: Blue Jeans HDMI Series-FE plugged directly from X1S to TV.

I do not have issues with the 4K UHD, but when I go into the advanced menu HDR is not an option. When I then try to manually set it up, I get a teeny tiny little screen, and HDR still is not an option but 3D turns into one.

While the picture is great watching movies in 4K, where HDR is supposed to get more game support than 4K I really want this to work right. Any help is greatly appreciated.

:)

 

A HDR game list for Xbox One S?

Xbox One S dose support HDR, but most HDR games do not support Xbox One S.

 

Xbox one s not playing 4K blurays

Please see the two links below that I hope will help with your issues.

news.xbox.com/.../xbox-one-s-4k-hdr

support.xbox.com/.../troubleshooting-4K-and-HDR-on-xbox-one-s

 

Hi

Have you tried using the HDMI cable supplied with the console to see if you suffer the same issue with that cable?

 

I'm having the same exact issue I have no problem displaying 4k but my HDTV does support hdr 10 but no matter what i do the hdr option is greyed out . This is rather frustrating as I would love to see what hdr looks like on my tv. I'm using the supplied
HDMI cable that came with my xbox one s. My tv model is a Hisense h8 series model number 50h8c

 

I have a Hisense 43H7C with the same issue. The Hisense 2016 4K televisions do "process" HDR10 metadata but the Xbox one s does not recognize the capability and I'm using a high speed HDR capable HDMI cable as well. I know the HDR works because I've tested
it with HDR video on a USB stick and the tv's built in media player. There needs to be a way to force the Xbox S to output HDR regardless, or Hisense will need a firmware update to allow the Xbox to recognize it can process HDR....

 

I have a Sharp LC-50n6000u which is owned by Hisense. Materials that came with TV say it has HDR Processing but as others here have said, The Xbox One S does not recognize it.

 

oldskoolluva and ArenSkunk - is it really a problem? These displays can decode HDR but neither of them can actually display the content as HDR....there is a big difference between the two. You're almost certainly better off without the HDR processing enabled
on these tv's. It wouldn't improve the picture any but would most likely increase latency.

 

Actually @ Nillaz, it is a problem and that is incorrect as I understand the difference. These tv's do process HDR and display it as HDR, or at least the benefits of, as I said in my original post I have tested it on my set using the same exact video, one
encoded with HDR and one in plain 4K. The difference between the two is apparent and conclusive with the HDR video having a much wider color gamut,much deeper blacks and brilliant whites, etc. Now do these sets at they're respective price points meet all
the criteria to be classified as HDR10, probably not, however I am convinced these sets will in fact benefit from HDR with the slim, I have been in contact with Hisense, and they are aware of the HDR issue with the XBOX slim and they're R&D is said to be working
on a solution.

 

By the way I have confirmed that my TV is using HDR 10 and I have tried using the supplied HDMI cable from Microsoft. I also checked the ports on my TV and the only different HDMI port is one that supports audio return, but that should have no impact on
HDR.

Anyone from Microsoft have any ideas? Do I just need to call? I was planning on buying the new Forza via pre-order to give the HDR capabilities in a game a spin, but I'm not going to if this won't work as advertised.

Also it should be noted that my Amazon Kindle HD does not have any issues with this when connected directly.

 

Identical issue here with the Epson 5040UB:

forums.xbox.com/.../2202158.aspx

It oddly recognizes that the projector supports HDR but all modes are listed as unavailable and it will not pass an HDR signal.

 

I have the SAME ISSUE with the Hisense tv.... can we please get an answer? Does anyone have any info?

 

You have to enable the HDMI port in settings there are 2 options there. Ihave a soy 65 inch tv with hr had to go to settings and enable it ti enhance works great hope that helps.

 

Sorry about the bad spelling