Xbox one S HDR Stutter

My 2tb xbox one S randomly stutters during HDR UHD disc playback. It ONLY happens with HDR enabled. If i turn off hdr within my tv, then no stutter. As soon as i renable HDR, all movies will have random framerate stutter. My tv is a Vizio P65-C1, ive tried
multiple HDMI cables including the one supplied with the xbox, it makes no difference if the xbox is connected directly to the tv or through my avr. Ive been trying to troubleshoot this issue for weeks now and am completely fed up. Is anyone else experiencing
this?

my xbox is set to auto detect, and ive tried it in both 1080p and 4kUHD resolution. The stutter persists in both modes.

:)

 

A HDR game list for Xbox One S?

Xbox One S dose support HDR, but most HDR games do not support Xbox One S.

 

Xbox one s not playing 4K blurays

Please see the two links below that I hope will help with your issues.

news.xbox.com/.../xbox-one-s-4k-hdr

support.xbox.com/.../troubleshooting-4K-and-HDR-on-xbox-one-s

 

Hey there RedzUntouchable.

To check, do you happen to have 50hz enabled on your Xbox One? If so, please make sure to disable that and test with it off to see if you're still experiencing the stuttering trouble.

 

Thanks for clarifying RedzUntouchable!

Another thing to check on, does your TV have an auto-brightness setting enabled? If so, let's disable that and power cycle your console. There have been reports that disabling that can clear up the stuttering issue that you're experiencing. Let us know how
it goes.

 

I am having the exact same problem. With HDR enabled, my 4K UHD version of the Revenant has stuttering and dropped frames. With HDR disabled, it plays flawlessly. Auto brightening is off, I don't have 50hz enabled (it's grayed out). I do have 24Hz enabled.
Disabling 24Hz, with HDR enabled, creates a washed out, almost colorless picture.

Also, I have tried two different brand new 4k UHD Blu-Ray Revenant discs (first one was exchanged at the store). My XBox Blu-Ray player plays standard Blu-Rays flawlessly, with HDR enabled, with no stuttering. So, it's not the player, and it's not the disc.
The problem occurs playing 4K UHD Blu-Rays, with HDR enabled. I also have the latest version of the app, and my Vizio P55-C1 firmware is up to date (it updates automatically).

 

Also, I can play 4K UHD movies using my TV's VUDU app. They look great, with no setting adjustments needed and no stuttering. I've tried multiple HDMI cables, hard resets, turning off smooth motion, unplugging and reconnecting cables.

 

I'm having this same issue with Hulu and hbo go all other video streaming apps work fine but I cannot get video streaming to work properly. With Hulu it's video stuttering and with hbogo I have no video or audio. I've spent hours on customer support with
all aforementioned companies to no avail. Please can anybody help??

 

I have exactly the same problem with my Vizio P55-C1. This might be a Vizio problem -- I know my TV also doesn't support the way the XB1 Netflix app handles HDR.

4K resolution is nice, but I bought these disks mostly because of HDR. Watching them stutter is seriously disappointing.

 

No auto brightness enabled, and definitely not a vizio problem. My friend has the same tv and an xbox one s and his doesnt do it. HDR through the tv app works fine, 4k through xbox one S works fine, its only when HDR is enabled that the stutter exists.

 

Hey there EmbodiedAlarm33, Necrotic Ulcer, and Pundit Guy. So that we can best help out, please create new separate threads describing your issue. This allows us and the community to provide better 1 on 1 support. Thanks!

RedzUntouchable, do you have any television settings currently set to auto? So that we can best help out, please share what your Xbox Video settings are set to as well as your television's. Thanks!

 

Nothing is set to auto within the TV.

TV Settings

HDMI Colo Subsampling = on (for HDR)

Picture Mode: Calibrated

Auto Brightness Control: Off

Backlight: 10

Brightness: 50

Contrast: 50

Color: 50

Tint: 0

Sharpness: 0

--More Picture---

Color temperature: Normal

Black Detail: Off

Active LED Zones: On

Reduce Judder: 1

Reduce Motion Blur: 10

Clear Action: Off

Reduce Signal Noise: Off

Reduce Block Noise: Off

Game Low Latency: Off

Film Mode: Off

Gamma: 2.2

Xbox Settings:

1080P or 4KUHD output makes no difference, stutter exists with both once HDR is enabled.

Auto detect source.

everything is checekd under advanced video details accept 50hz.

 

Thanks for clarifying all that info RedzUntouchable.

Just to check, which UHD movies are you currently experiencing this trouble with?

 

it happens with every hdr move i own. Batman V Superman, The Martian, Teenage Mutant Ninja Turtles, The labyrinth, Warcraft, and scorch trials.

 

Hey again RedzUntouchable.

Thanks a ton for your clarification. Taking a deeper look into this, it appears there is an update rolling out for P Series Vizio TVs which should help clear up the trouble for this. Take a look over at this official post on the

Vizio Forums.

When you get the update, let us know how it goes