Xbox One S HDR issue

Discus and support Xbox One S HDR issue in XBoX on Consoles to solve the problem; Hi All - I am having this same issue with my Vizio TV. I've spoken with them and they say the issue is on the Xbox side. Has anyone found out a fix... Discussion in 'XBoX on Consoles' started by Aiki Man, Aug 12, 2016.

  1. GozerItAll
    GozerItAll Guest

    Xbox One S HDR issue


    I too am having this issue. I have a brand new XBOX One S, and a brand new Vizio M-Series M65-D0. I went through tech support with Vizio and with MS who, no surprise here, blame each other. My M65 has a built in Chrome Cast (Google Cast) and when I watch
    Netflix 4K on the "Cast" input all is well. When watching Netflix or playing games through Xbox with HDR, which I have plugged into HDMI-1 (with color subsampling enabled on HDMI-1) as this is the only port that supports HDR, the issue appears. I have tried
    replacing the High Speed HDMI cable that came with the XBO-S as MS suggested, plugged the XBO-S straigh to the wall socket, as MS Suggested, and the issue still persists ONLY with the Xbox. Admittedly, I have not tried another 4k/UHD/HDR source (ie: UHD Blue
    Ray player) to see if this issue appears with same.
     
    GozerItAll, Mar 24, 2017
    #16
  2. Danthrax07
    Danthrax07 Guest
    Last I tried, the HDMI color Subsampling still makes my Vizio P-75-C1 still go black. Has anyone tried today's update? Does that have a fix for the HDR issue on Vizio TV's?
     
    Danthrax07, Mar 29, 2017
    #17
  3. GozerItAll
    GozerItAll Guest
    Funny enough, I have tried to turn off the HDMI Subsampling and the issue still persists. I updated the Xbox last night but have not had the opportunity to play and see if this issue was addressed, either officially or not. The notes for the update to
    not specifically mention this issue. I'll try and circle back here in a few days.
     
    GozerItAll, Mar 31, 2017
    #18
  4. Danthrax07
    Danthrax07 Guest

    Xbox One S HDR issue

    I own a P75-C1 and have updated everything on the TV (so it has HDR10 support) and the Xbox and they STILL do not work together. All I get is a black screen when I enable sub-sampling (HDR). I was hoping the most recent dashboard update last week would
    fix, but nothing. Is there any other news for this issue?
     
    Danthrax07, Apr 6, 2017
    #19
  5. Danthrax07
    Danthrax07 Guest
    Just wanted to bump this thread. I've tried the latest update and the 4K and HDR features are still not working on my Vizio P75-C1. Has anyone heard of any updates?
     
    Danthrax07, Apr 27, 2017
    #20
  6. Dnutter34
    Dnutter34 Guest
    Trying to keep track of all the threads and forums out there about this issue. I've had the same since last October. Vizio P-65 C1 and intermittent black screens when HDR turned on, games and movies. Talked to support for Vizio and Xbox (and Sony for PlayStation
    pro) and tried all their "fixes". Truth finally given today by Vizio Rep in email:

    "Also, to reiterate, HDR10 is supported on the following units and media at this time:

    Samsung UBD-K8500

    Xbox One S (HDR UHD Discs, Amazon Video )

    Phillips BDP7501 (HDR UHD Discs ONLY)"

    So there you have it. No 4K gaming, Netflix, etc. no idea when that will be fixed on both sides. Good luck.
     
    Dnutter34, May 20, 2017
    #21
  7. MaySun91
    MaySun91 Guest
    Bump. Just got a new 2017 M55-E0 and have been experiencing this problem. Very frustrating and Vizio support chat was not helpful. I am running the most recent firmware on the TV. Anyone heard anything on this?
     
    MaySun91, Jun 8, 2017
    #22
  8. Danthrax07
    Danthrax07 Guest

    Xbox One S HDR issue

    Nope. Still not working and I can't get a reply in 3 months. This is a bummer because I'd love to buy an Xbox One X, but if I can't get the S to work with my new TV, there is no way I am going to buy a new console. It's crazy. My Playstation HDR works
    fine with my TV too.
     
    Danthrax07, Jun 12, 2017
    #23
  9. vader 540is
    vader 540is Guest
    My Netflix (in XboneS app) was working fine, then all of a sudden it stopped, now the whole TV just snows out. Amazon 4k HDR works, the Cast Netflix HDR works, but the XboneS Netflix HDR app in breaks my Vizio P65-C1
     
    vader 540is, Jun 17, 2017
    #24
  10. IO RAZE OI
    IO RAZE OI Guest
    My P65-C1 is arriving towards the end of this week. How is it working out for you with the HDR10? What has Vizio told you or is it working by now.
     
    IO RAZE OI, Aug 1, 2017
    #25
  11. I am having a similar issue with my LG OLED 55C6P 4K HDR TV. Netflix will trigger my HDR on my TV, flicker or snow and then the TV will auto swap picture mode to standard, then HDR and on and on. All other HDR Apps and sources work 100%. It's making me crazy.
    I've tried new cables, unplugging everything and rebooting each device involved and hard resets. Uninstalled Netflix and re-install, problem persists. No idea what is going on other than HDCP issues.
     
    Globularpanda14, Oct 31, 2018
    #26
  12. gds1972 Win User

    Xbox one s not playing 4K blurays

  13. Captain GoIden Win User

    Xbox One S 4K issues Help!

  14. Shaggy2000 Win User

    A HDR game list for Xbox One S?

    Erm........................You do realise that any game that runs on the Xbox One X also runs on the Xbox One S? And because of this, any game that is HDR on the Xbox One X is also HDR on the Xbox One S.

    So basically, any game you find that is HDR on the Xbox One X is also HDR on the Xbox One S
  15. Mister Mascot Win User

    HDR not activating for Panasonic TX-58DX802B in Xbox one S

    Hey there Sigalakos,

    We'd recommend going through this guide for troubleshooting at 4K or HDR related issues you may be having with the TV.

    Troubleshoot 4K and HDR on Xbox One S


    It's very likely since the TV doesn't support 10 bit, that the TV will be able to take full advantage of the HDR capabilities of Xbox One S. That guide will be best to help you confirm this though.
  16. HUANG da Win User

    A HDR game list for Xbox One S?

    Xbox One S dose support HDR, but most HDR games do not support Xbox One S.
Thema:

Xbox One S HDR issue

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