Xbox One S has no audio output via output jack on controller

I have four controllers and none of them work with three different headsets. All three headsets work perfectly when plugged into anything other than the controller. All three headset have worked with these controllers in the past. The controller does not
recognize anything is even plugged into the audio output jack as there is no audio selection available on the settings page. I have performed a hard reset, restarted and shutdown multiple times, unplugged and plugged the headset into the jack several times,
wiggled the cable in the jack, etc. I have tried everything I can find on the internet to fix it to no avail. I have followed the troubleshooting guide from Microsoft to no resolution.

All controllers are up to date running firmware 3.1.1221.0.

Running OS version 10.0.18362.3055 which was updated to this version on 5/18 of this year which seems to be about the same time these issues started.

This was a Christmas present for my son so everything is less than 6 months old. Any help would be appreciated.

:)