Xbox one s graphical issue

Far more issues with my One X(s) over my original One and over my One S as well. But graphically it does look better than its predecessors.

Hey exprohound! Here are some
troubleshooting steps for that error code, most of the steps refer to the Xbox 360 but the error code is the same across consoles. Post back and let me know how it goes!

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with fps drop on your console.

Does it also happen even when playing games offline?

Try doing a reset on your Xbox and see if this helps:
Let's refresh the console's system cache.

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select System.
4. Select Console info
5. Select Reset console.
6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

Hello and thank you for answering,

Yes I have tried that twice with no luck. I reset it removing all data possible

Hey there, angm23!

Sorry to see any display issues you may be running into! This is definitely weird, and I appreciate you providing the images as they help a lot!

Most display issues with the Xbox One S have been linked back to the TV, but there are a few issues that could be caused by a bad HDMI port on the console.

I'm not sure if you have a 4K TV that you are running into this on, but it may be worth going through our

Troubleshoot 4K and HDR on Xbox One S page as there could be something on there that can help you out. One important thing to note is be sure you are using the HDMI cable that came with the console to prevent any display issues.

If that page doesn't help you out, post back with your TV manufacturer and model number, and we'll see what other troubleshooting we can do to sort this out.

I look forward to working with you!

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Xbox Forums Staff



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