Xbox one s gets stuck on black screen

What do you mean it opens at your home screen and then nothing? Are you stuck on the dashboard or is it a black or green screen?

If you are stuck on a black or green screen you can try the offline diagnostic tool that has helped people get passed the blank screen before:

support.xbox.com/.../system-updates-solution

Hello zealotTF,

Thanks for posting on the Xbox forums. We understand that your Xbox One is going to a green screen on start up and gets stuck on a black screen eventually. Usually, an Xbox One that is stuck on the green or black screen means the console's update affected
the console negatively. We recommend
power cycling the console by holding down the power button on the console for ten seconds. Also, we have a support article that provides troubleshooting for an

Xbox One that is stuck on the green or black screen. Be sure to let us know the results
zealotTF!

Mine was stuck on green screen for over an hour. Talked to xbox support. They had me reboot it a few times. Now I'm stuck with a black screen. I called amazon.com and they are overnighting me a new one.

Same thing here. Just installed the latest update an hour back and now the Xbox one is stuck on black screen.

I bought my Xbox One S in December 2018 and currently i'm experiencing 2nd black screen in a few months.

I got first black screen in January 2019 and got my xbox fixed by Microsoft. Now in June 2019 i got 2nd black screen. So frustrated!

I'm curious what did they fix? What is causing black screens? I'm also playing my games on external hard drive to not strain the internal hard drive but black screen keeps happening.

I've tried troubleshooting steps (except the usb update cause i don't remember my dashboard version and i still have black screen) so i'm confused nothing works.

I'm thinking if it gets fixed for a 2nd time i'm going to sell my Xbox One S and buy an Xbox One X so maybe i would have better luck with different hardware. I really don't know... my white Xbox 360 Pro is still alive and never got red ring of death and
Xbox One S keeps breaking with black screens. I'm lucky with Xbox 360 but so unlucky with Xbox One S. I'm so disappointed with Microsoft hardware.