Xbox one s doesnt display (already tried all previous suggestions)

Peeko910 · Jul 1, 2021

I just bought a used xbox one s from private. I plugged it and was all normal. I pushed the power button, it made the chime, no Video input whatsoever. I tried the safe boot with the resolution scaled down, nothing, just a black screen (the hdmi cable and monitor works for my windows 10 pc flawlessly and it worked with my normal xbox one that i still have now as backup). When the console is ''running'' you can hear a trange sound coming from the console that sounds like chirping or squeaking. I tried to change the power cord, nothing changed. I tried to use its original hdmi cable, nothing changed. please help, I dont know what to do now :/

:)

Peeko910

I cant register it, i couldnt even log into it, the console seems to be working but there is no video. Even the controller pairs with the console and vibrates if i hold the xbox button for 1 sec. The thing that makes me think its a software related issue is that the seller said he played with the console this morning ( I live in italy where its 9pm right now) for the last time, then did the factory reset in the settings and then gave it to me. the fact that the console broke after resetting (even showing him the start page with the language settings) is very suspicious I would say.

XBF Houmaidi O

Have you tried connecting the console to another TV?

XBF Houmaidi O

Hello @Peeko910!

Since you have already tried all fixes possible but the issue still persists, then it can be a hardware issue therefore the console will need to be serviced. However, since it is a second hand console, I highly recommend checking the warranty information for your device on the link below. If it still under warranty, you can request a repair order for it for free.

View the warranty information for your device | Xbox Support

Note=>you will need to register your device first in order to check its warranty status Register (or unregister) your Xbox | Xbox Support

Peeko910

Yes, but no video output, I mean, technically, shouldnt the console not boot up if the motherboard was damaged (or other components)? I mean, in a pc if some connections are faulty or broken it shouldnt boot at all or show an error code of some sort. the only thing possible left is the connection between the intake of the hdmi and the motherboard but it doesnt seem damaged at all, seems brand new

MattyKatana

can anyone help me i have the regular xbox one s and when i turn it on the xbox comes on but doesnt display anything then turns off after about 30 seconds. Ive tried the display reset combination by holding eject and power but nothing happens ive
tried different wall outlets different HDMI cables and nothing seems to work. anyone have any suggestions besides throwing it out the window it would be much apriciated. thx

How old is your xbox one s? it may still be covered under manufactures warranty

Xbox one s doesnt display (already tried all previous suggestions)