Xbox One S disconnects from internet randomly

Discus and support Xbox One S disconnects from internet randomly in XBoX Accessibility to solve the problem; For the past month, my xbox has been disconnecting from the internet randomly. My boyfriend has my old xbox one which is right beside mine, and we’ll... Discussion in 'XBoX Accessibility' started by emilysarah june, Dec 21, 2019.

  1. emilysarah june
    emilysarah june Guest

    Xbox One S disconnects from internet randomly


    For the past month, my xbox has been disconnecting from the internet randomly. My boyfriend has my old xbox one which is right beside mine, and we’ll be in the same game when I disconnect. I can shut my xbox off, and on again and it works fine for about
    30 minutes. Ive tried hard rebooting, ive tried googling it to see if anyone else has had the same issue with no luck.

    Any suggestions would be greatly appreciated.

    :)
     
    emilysarah june, Dec 21, 2019
    #1
  2. Crush The W0rld Win User

    Xbox One S disconnects from internet randomly

    Same with me im leaving this comment so i can be notified it really has been getting annoying
  3. Mister Mascot Win User

    Xbox one S randomly disconnecting from internet

    Hey there KBad76092,

    Sorry to hear about the random disconnects. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



    Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

    • Download Speed
    • Upload Speed
    • Latency
    • Packet Loss %
    • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used) as well as the model number
    • NAT Type

    That information will help us determine the next best steps. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  4. XBF Leo G Win User

    My xbox one s disconnects from the wifi by it self

    Hello Mikeylol.,

    Thank you for posting on the Xbox forums. We understand that your Xbox One S is getting randomly disconnected from your WiFi. We have a support article that provides troubleshooting for an

    Xbox One getting randomly disconnected from your network    . Be sure to let us know the results
    Mikeylol.!
  5. LEOPECINA Win User

    Controller disconnects

    Same problem here.. Xb1 S controller randomly disconnects, original xbox one controller has no issues with xb1 S console...
  6. I AM BACK97 Win User

    Xbox One S WiFi Networking Connectivity Issues

    My xbox one s just disconnects from the internet multiple times per day
Thema:

Xbox One S disconnects from internet randomly

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