Xbox One S disconnecting from Live

Fithellokitty · Oct 30, 2017

Hello guys, I have very frustrating problem, my Xbox One S keeps disconnecting randomly when I play multiplayer games on Xbox Live, I connected it via Wifi, and it gets connection time outs mostly 2-3 times per day, when I am downloading games it works fine
also when I connect it via ethernet it works fine. Can you help me solve the problem? Thanks.

:)

CrazyDiamond493 · Oct 30, 2017

Xbox one s disconnecting from xbox live

xbox one s disconnecting from xbox live for no reason then wont reconnect easily. I have older xbox one and have no issues

noscop3r667 · Oct 30, 2017

Disconnecting from xbox live

so I've had the original xbox one the very first one that came out and have had no problems at all when I'm playing. So then I go out and buy the xbox one S and I've been having problems with disconnecting from xbox live while playing games. So after I got
tired of it and switched back to my original xbox and I was thinking maybe it was just the xbox one S that disconnects me from xbox live. So like 2 months later i go out and purchase a brand new xbox one X, the newest system out. And after just one day I've
been having problems with disconnecting from xbox live. So can someone help? Why does the very first original xbox not have a problem with disconnecting from xbox live?

Mister Maka · Oct 31, 2017

Heya Fithellokitty.

So that we can best help out, let's have you give our
Xbox One Randomly Disconnecting From Xbox Live Troubleshooter a try and see if there's any change. That will have you run through the basic troubleshooting, let us know how it goes so we can best help out from there.

Miss Ghidorah

Hey there TheSWFC!

Sorry to hear about the connections issues. Have you gone through our troubleshooting article that outlines on getting

randomly disconnected from Xbox Live?

Let us know! Also, congrats on the new Xbox One S!

I AM BACK97

My xbox one s just disconnects from the internet multiple times per day

Mister Maka

Heya Fithellokitty.

So that we can best help out, let's have you give our
Xbox One Randomly Disconnecting From Xbox Live Troubleshooter a try and see if there's any change. That will have you run through the basic troubleshooting, let us know how it goes so we can best help out from there.

ChainSmokingBob

^

Knights of the Old Republic is currently on my list to play (probably the second one, but maybe both) but I don't like being disconnected from LIVE :S

Fearoid

In order for the work around to work try disconnecting from Xbox Live and clear your system cache. While disconnected from Live, sign into your account after clearing the cache and try to complete the bomb challenge before signing back into Xbox Live for
the integrated update. If it still doesn't work try the UbiSoft website. Here is a link to their forums:

forums.ubi.com/.../27-Assassin-s-Creed

Xbox One S disconnecting from Live