Xbox One S disc read/install hardware problem

Discus and support Xbox One S disc read/install hardware problem in XBoX on Consoles to solve the problem; Hey guys, just thought I’d inform you of a hardware problem I’ve faced over the past week. I recently bought a new 500gb Xbox One S. When I took the... Discussion in 'XBoX on Consoles' started by Burqq, Sep 19, 2017.

  1. Burqq
    Burqq Guest

    Xbox One S disc read/install hardware problem


    Hey guys, just thought I’d inform you of a hardware problem I’ve faced over the past week. I recently bought a new 500gb Xbox One S. When I took the console home and tried to install my relatively unmarked (some spotless) games and at some point through
    the install, all but one stopped and could not progress any further.

    I then returned this console under warranty the next day and the same thing happened with this console so my curiosity struck me and I decided to open it up.

    I repair Xbox One’s and One S’ as part of my job so I knew this problem was definitely an optical drive problem and alas the drive enclosure was slightly bent down on the top section, I turned it over and already there were score marks. I just bent it the
    opposite way slightly to open it up and now all my games install completely.

    Sorry for the novel but I just thought I’d make people of this, it’s also common on the original Xbox One.

    Thanks Xbox One S disc read/install hardware problem :)

    :)
     
    Burqq, Sep 19, 2017
    #1
  2. knives0302
    knives0302 Guest
    Hardware problems on Xbox One

    Are you guys having issues with the headset having nothing but static? Disc drives that won't read or install? Or console installation crashing? Well, I guess since it's fairly new, Microsoft didn't see this coming. I read a news article just now and this is what I saw.

    Via: Tech Radar
     
    knives0302, Sep 19, 2017
    #2
  3. spark_777
    spark_777 Guest
    Xbox One Hardware Problems Update

    *2006-5d8e5f5ae177f0882f2dbf4780e32db8.jpg*

    There's more news incoming about the hardware problems of the Xbox One.

    According to IBTIMES, the disc drive problems that's been affecting a small number of XB1 owners seems to be more common than previously believed. The problem's increasing and now, reports have come in that some owners are suffering long installation times. As IBTIMES says:

    I'm really hoping this isn't going to be a very big problem for everybody, especially for those who are about to buy an Xbox One. A million-sold consoles is nice for me but hearing these problems is beginning to diminish my desires for an Xbox One. I am hopeful Microsoft can solve this one, and hopefully, the Xbox One can succeed. I'm happy, of course, that many of you here at the forums are reporting that your console is working swiftly. Good to know.

    Source: ibtimes.com
     
    spark_777, Sep 19, 2017
    #3
  4. Xbox One S disc read/install hardware problem

    I wouldn't recommend opening up your xbox, as unless you are 100% sure of what you are doing, you will void your warranty.
     
    Njal the Blue, Sep 19, 2017
    #4
  5. Njal the Blue Win User

    Xbox One S disc read/install hardware problem

    I wouldn't recommend opening up your xbox, as unless you are 100% sure of what you are doing, you will void your warranty.
  6. Obsessive Power Win User

    Simple Enquiry...

    Xbox One discs are Dual Layer BD-ROM discs 50 GB, which is pretty much standard now. In addition, the One S and the One X can also read UHD Blu-ray feature film discs. Neither the One S or One X can read BDXL discs, I don't know enough about the hardware
    to say for sure if this is due to a hardware or software issue. Note that despite the similar storage capabilities, UHD Movie Blu-ray discs are factory pressed, while BDXL is a writable format largely for burning discs with a PC.

    Despite the One S and the One X's ability to read UHD discs, they will not be used for Game media.
  7. Drowning-[xboxvenue] Win User

    New games are not recognized, old games load & play fine

    It's most likely hardware related since it won't read new discs. If you have a game installed and use it's disc it will work 99% of the time but if you buy a new game and it won't read the disc it is hardware related.
  8. Edgy Choco Taco Win User

    Disc not working on second model but works on previous model?

    So I've tried the disc again on the original one, pulling out my external drive and copying the game onto my xbox one s. I then put the disc inside the original one and it started installing. I'm not sure if the one s is just not supposed
    to read skyrim or...?
  9. SwordofWhedon Win User

    replace game pass install with purchased cd

    Please verify that you were playing on an Xbox series console, and not a one console. There are Xbox one S and X and Xbox series S and X, must be Series

    If you put a disc in your S console it's a one.

    It will not say owned unless you actually purchase it digitally. It will say "installable" or if it's installed and updated "play"

    If you feel it's not reading your disc, please try a Blu-ray movie in the drive, and also go to power and choose "restart" in the guide.
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Xbox One S disc read/install hardware problem

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