Xbox One S Dashboard Unresponsive and Freezes Instantly

Another code I received:

0x80070102

Additionally, I am not able to acknowledge or close out error messages... Nor can I boot the xbox off utilizing the X button...

Having the same problem while I was trying to look at my achievements - freezes and is unresponsive for some reason. I will try the shutting it completely off thing, but what ever happened to the clear the cache / defrag thing?

Oh by the way, I think the One dashboard sucks - to cluttered and not easy to navigate. 360's is much better.

This same issue has been affecting my console for the past week or so too.

Games freezing and crashing or not loading at all.

Tried reboot, power cycle, deleting games and data.

Theres a new xbox update today so hopefully that helps.

Thanks for the reply, thing is it only seems to do it when the game is installed to the hdd. Sometimes the dashboard will load up instantly, others i just a black screen (freeze) or takes about a minute to load (although ejecting the disc will imediatly
bring up the dashboard).

Not a major problem i guess but just the fact this is a brand new slim and i didn't expect any problems after the previous 5-6 360's i have had.

Maybe microsoft are aware of this specific problem and are working on a patch?

I ended up taking the console to a place with professionals so I could figure out exactly what was wrong. After a few minutes of them checking it over, they said it was either an issue with the motherboard, which can't be fixed, or the hard drive, which
replacing it would cost more than the device is worth. All in all, the Xbox One S lasted about seven months, even though it was really only used for two. Very disappointed. Let's hope the Series X is more reliable than this pos.