Xbox one s crashing when starting certain games

I've had games do this too, where I try to start them and it just crashes me back to the dashboard. But normally if I keep trying, they will eventually start. If not, try a hard reset, and if uninstalling and reinstalling the game hasn't helped either,
then try to contact Support. I've never had one where it never started even after trying multiple times, so I'm sorry to hear this is happening to you. Have you also tried to maybe transfer the game or reinstall it on an external device, and try to load
it from there? It might be worth a try.

This is not good. If you have an external hard drive you should try installing the game on the external drive and see if the problem persists. If it does then the console should be sent in for repairs. You can set this up at

https://devicesupport.microsoft.com

You can use up to 3 external USB 3.0 hard drives ranging in size from 256 GB - 16 TB

Does your Xbox freezes and crashes when your playing a certain game?

same on my one s, resets after starting a game, dashboard home crashes, if I was in the store home screen crashes and pressing guide bitton results in a errorcode being shown with no real cure except for a gard reset of the box...

I switched from a vanilla xbox one to the s due to hardware failure and noq this crap...

Hi,

Unfortunately the backwards compatibility program has been suspended and Microsoft have not made any announcements when or even if it will be started again. As all Xbox One games work with the Series X|S, currently the BC team are hard at work with 'FPS' boost for certain Xbox One games on the new consoles.